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Branson ShowsReviews 1,180

4.5
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Branson Shows Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.

This summary is generated by AI, based on text from customer reviews

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20,525 reviews
California
0 reviews
0 helpful votes
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Very easy to see and select shows that were available on our vacation days.

Date of experience: January 23, 2022
Missouri
0 reviews
0 helpful votes
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So far so good
January 23, 2022

So far so good. Still have to go through voucher pickup one month from now, but will give another review when the process is complete. Thank you.

Date of experience: January 23, 2022
Missouri
3 reviews
0 helpful votes
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Very easy process bit we did not have the option to pick our seats, only the section

Date of experience: January 21, 2022
Oklahoma
1 review
0 helpful votes
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Very fast and easy had no problems with ordering my...
January 20, 2022
Updated review

Very fast and easy had no problems with ordering my tickets

Date of experience: January 20, 2022

Very fast and easy
January 19, 2022
Previous review

Very fast and easy

Date of experience: January 19, 2022
Colorado
1 review
0 helpful votes
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It was easy too place an order
January 18, 2022

It was easy too place an order. I called today to ask for an invoice and Brittany was so helpful in sending that right off to me.

Date of experience: January 18, 2022
Wyoming
2 reviews
0 helpful votes
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This is one of the easiest sites to navigate that I have ever seen!

Date of experience: January 13, 2022
Oklahoma
2 reviews
0 helpful votes
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Very quick and easy!
January 11, 2022

Very quick and easy! I found what we were looking for with no trouble

Date of experience: January 11, 2022
Florida
1 review
0 helpful votes
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The website was great, really easy to use! Thank you!

Date of experience: January 5, 2022
Michigan
1 review
0 helpful votes
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Easy to use the website
January 5, 2022

The Branson Shows website was easy to maneuver and when I had a question, it was wonderful to be able to call and talk to a "live" person. Their customer service is EXCELLENT! Make sure you order show tickets far in advance of your planned arrival. Many shows sell out quickly. Then when we arrived in Branson a couple months later, it was GREAT to stop by their Welcome Center and they had everything ready for us and a map and explained everything. Again, EXCELLENT CUSTOMER SERVICE!

Date of experience: January 5, 2022
Illinois
1 review
0 helpful votes
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Amazing and great will use again tell people about it

Date of experience: January 1, 2022
Kentucky
1 review
0 helpful votes
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DO NOT book with this company!
January 26, 2022

They will rip you off! They do not care about their customers. My mom and I booked show tickets for our family. We thought we had booked one show, but somehow booked two that were scheduled at the same time. I called them right away to explain what happened. They refused a refund, even though we can't be at two different places at the same time!

Date of experience: December 27, 2021
Iowa
1 review
0 helpful votes
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Absurd Process
January 26, 2022

I ordered silver dollar city tickets days in advance. I received many emails with confirmations. The ticket booth is more than an hour from the attraction. I waited in line for an hour. I don't understand why there is no option to print my own tickets. I will never do this again. When I tried to refund the process became more complicated so I just stuck with the line. There is zero customer service. This is the worst structure to organize a business. This process NEEDS fixed. This is absolutely absurd. I expect compensation.

Date of experience: December 27, 2021
Alabama
1 review
0 helpful votes
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Easy booking and checkout
December 26, 2021

Easy booking and checkout. Great experience! Highly recommend.

Date of experience: December 26, 2021
Missouri
2 reviews
0 helpful votes
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Awesome!
December 20, 2021

Awesome! Great service! Easy to get everything done!

Date of experience: December 20, 2021
Arkansas
1 review
0 helpful votes
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Convenient, I found tickets which I didn't think were available. Good follow-up.

Date of experience: December 19, 2021
Oklahoma
1 review
0 helpful votes
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Good but wanted to talk with Sight and Sound personnel

Date of experience: December 18, 2021
Arkansas
2 reviews
0 helpful votes
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I'm not sure if pmt has processed with smooth and easy actions

Date of experience: December 16, 2021
Illinois
1 review
0 helpful votes
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We didn't realize we were buying tickets through a...
January 14, 2022
Updated review

We didn't realize we were buying tickets through a site that price gouged. Very disappointed we overpaid and find your practice unethical

Date of experience: December 15, 2021

Buying tickets was very easy
December 14, 2021
Previous review

Buying tickets was very easy. But how do we reserve seats?

Date of experience: December 14, 2021
Illinois
1 review
0 helpful votes
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I went to pick up my voucher, but before the sales...
January 14, 2022
Updated review

I went to pick up my voucher, but before the sales person would give me the voucher, he persistently offered discounted tickets to other shows, and cash, if I would agree to some kind of vacation property tour or sales pitch. I will never buy tickets through BransonShows.com again!

Date of experience: December 15, 2021

Convenient
December 14, 2021
Previous review

Convenient

Date of experience: December 14, 2021
Arkansas
1 review
0 helpful votes
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Very easy to follow process so far
December 14, 2021

Very easy to follow process so far. Hope picking up tickets is smooth.

Date of experience: December 14, 2021