The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Very easy ticket reservation process. Looking forward to show
Easily done! It is a little confusing about viewing the order. Not sure how to do that.
Easy site to manipulate. No problems at all. Excited about the show!
Everything being in one place makes it easy and user friendly.
So easy to use, will use again next time we go to Branson
Has to go to a vacation deal place we could not find. Finally found it. The guy would not give us vouchers. After 20 minutes we finally got them. Wasted an hour on this. Never again. Was a horrible experience.
So far easy to buy tickets. A little concerned about where seats will be
Quick and easy online ordering. All instructions were clear and easy to follow.
I felt pressured as I tried to decide on shows. I also needed prices much sooner
Nice and easy, I even had to call about something and they made the experience so painless and they were very nice and professional.
It was ok. Site was a little awkward to use.
The site needs to make it clear that voucher pick up is at the ticket site not the theater location.
So far everything is ok since I spoke with a representative. However, I am disappointed that I could not download the tickets and print them. I was not aware that I had to pick up the vouchers at a location that was not the theater.
What are my seats? Concerned we get good seats and I didn't have any choices. We prefer aisle seats.
It was quick and easy. Had a good experience. He was helpful
Better than expected. The performance was very well done. Will be back.
Easy to navigate User friendly showed how and when and where to get your voucher
Easy to order tickets! Looking forward to picking them up!
Nice website - I've bought from here before and found the prices very competitive; It is also easy to pick up the tickets from the location.
Excellent service so far and hopefully it will be an easy pick up on tickets.
This was a very easy process to make reservations. Very simple for me as I'm sometimes technically challenged.
It is very easy to schedule a Branson show schedule.