The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Thank you for the quick response of my purchase and letting me know where my seats will be and the kind and courteous Lady who called me.
Easy to do - prompt confirmation, no hassles thank you
It didn't take long to purchase our tickets online.
Easy processing minimal effort date and times apparent
Easy to use only difficulty is making the decisions
Easy to purchase tickets but I would like the vouchers mailed or emailed to me. I would like to have my tickets confirmed for dates/times/seat assignment that were purchased
Experience was fine and all is set with my reservation
No problems. Very good. I had double booked and they were able to cancel one of the bookings, very helpful and professional.
Very pleasant so far. It was very easy booking my tickets though the website in the none contact way of during business was what I was looking for. So thank you Sight and Sound.
You made it very easy to reserve the show we want. The shows were marvelous.
Excellent! Easy to use. Got a confirmation the next business day. Will definitely use your company again.
Excellent service. Easy to book. We look forward to seeing the shows.
Easy to book but wish we could download tickets electronically!
Just hoping we get good seats!…taking my 84 year old father in law…can I get Handicapped seating? I don't think he can climb stairs to the top!
Easy to navigate through the reservation process! Got to see the Christmas show in Branson last year. Well worth the money. Sights and Sound theater is an amazing experience. You won't be disappointed…
Easy to navigate the site and purchase tickets. Thanks
Perfect. Quick and easy. Unlike many other ticket venues on the web. Looking forward to the show.
Very easy. Everything worked like it was supposed to. Thanks
Easy peasy! First time to book and it was very easy to Navigate through. I appreciate the time and effort you have put into making it comfortable and stress free!
Good, easy to use. Would like to have received times and dates on my confirmation.
Very quick and easy transaction. I definitely would use them again.