The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Very easy to follow when ordering tickets. I am always leary of ordering tickets on line. I did received the instructins on how to get my tickets. I hope it will be as easy of when I ordered the tickets. I will let you know as I am leaving for Branson early tomorrow morning (11-6-21)
Very easy to book show tickets. I called the 800 # before complete checkout to inquire about seating options and was told I should get aisle seats in center section.
Speedy check-in for our family vacation at Christmas time
Easy to follow instructions; we are looking forward to it.
Very easy to complete reservations and to verify that it was done correctly
Easy enough and the agent was very helpful. Thank You!
After I booked, I found out you charged me extra $20 on each ticket for the Jesus show, so I called back to cancel within an hour and you refused to refund, offered me only 65%. A RIP OFF! I'm telling everyone. BEWARE of Branson Shows, Go directly to the sight or Branson.com I will not recommend your service!
Booking seats was fast and easy. Of course, I didn't fully understand that there isn't a refund option, only a future travel credit. I'm praying nothing happens to postpone our trip.
Very awesome thank you very much we are very pleased thank you again
WE WERE THERE SEVERAL YEARS AGO, AND LEFT WITH A "YEAH, SO?' FEELING. LOOKS LIKE A LOTOF GROWTH HAS OCCURED. LOOKING FORWARD TO THE VISIT! BRANSON SHOWS HAS DEVELOPED A GOOD APPROACH FOR THE AREA, AND SEEMS TO BE COMPLETELY THOROUGH IN ITS PRESENTATION... GOOD JOB.
It was ok no problems, we can't wait to go and look at Christmas lights
Smooth process and easy. Great prices! We are excited for our trip!
Extremely easy to book looking forward to the show
Easy to book. Did think that confirmation by email was quick.
Great, will they mail these to me or what? Make sure of the date and time dec 11 at 8 p. M
I did not realize I have to pick tickets up at a different place than the show.
Typically when purchasing tickets for sports or concert even, I am able to view seats and select the seat I want. It is unusual to buy tickets and not know what I am buying.
Final Price shown is not discounted for AAA/Veteran as shown in previous page? Should have shown an additional discount of $17+
Good experience so far! Quick and easy checkout. Customer service person (Amanda) was friendly and helpful as well.
So far it is good. L. Hoping there is an address that will come with confirmation.