The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Quick and easy. My wife and I are looking forward to coming.
Quick and easy. I like the fact that I could use PayPal
The ticket ordering process is very easy, even for someone like me who is computer challenged!
Easy to access what you are looking for and don't have to go thru multiple screens.
It was easy to go on your page and order the tickets. Can't wait to see the show. Have been to sight and sound for other shows, and not have not been disappointed
I had some issues in using the website. I had very helpful individuals working with me to get it right.
It has been easy so far. Hope my order is correct when it arrives
It's okay. I'd rather talk to a person, but the wait time was long.
Easy process but huge markup on tickets. Check with each venue or performer website to get actual cost of tickets and buy direct.
I have used this site before. We have had great service with your company the previous trip to Branson.
Thank Y0U!
The ordering of the Christmas lights tickets was Quick and easy.
Very easy process…from booking on line to follow up phone call
I'm still in the bark on what I ordered for sets and any other else that comes with my order? So please forward me some info on my ticket order! Thanks Steve Thies
Easy to navigate - would have liked to know the exact seat beforehand. Don't want to get too close to the front
Easy to get tickets on line. It was convenient to have availability as you order Looking forward to the show.
I could have bought the tickets cheaper elsewhere, after I purchased these two tickets. I learned my lesson, you are not the cheapest tickets outlet in Branson.
A very easy and convenient way to schedule all shows and events. Thanks very much.
The experience was quick and easy. Nice to do everything in one place.
Web site is easy to use, thank you. Staff are very friendly and easy to work with. Thank you.
Sweet can't wait, great experience and service. Enjoyed the show!
Very helpful thank you this is our first time and we are looking forward to coming. Our granddaughter is starting work at sight and sound and we want to visit with her
Hello Steven, I have resent your itinerary information to your email. Please let me know if there is anything else I can help with.