The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
It was quick and easy to order our tickets for a Sight and Sound production.
It was very comprehensive description on the website!
It was wonderful. It was very easy to make reservations.
Fairly quick and easy, but my credit card was declined for no reason. The representative solved the problem the next day.
No problems at all. Website worked as expected. No issues.
Awesome packages, but I never got to book them as a package deal, with all five purchases you would think I would get a discount for purchasing 5 attractions for a three day Vacation stay...
Easy to navigate. I was able to book the show I wanted very quickly.
So happy I am going to see this show. I was told this is the place to see!
Nice and easy I had to call them to get my reservation number which was a little annoying since I didn't know I had to do that but over all good
Easy and quick to order and pay for. Just wish there was an option to print vouchers at home, rather than spending vacation time driving to customer center to pick them up. Reason for a 4 rating.
Makes it so easy to check shows & dates available.
Can't wait to see "Jesus"--in more ways than one--and be with family for a few days.
Everything is working well. We appreciate the opportunity.
It was amazing thank you so very much. We've never been there and are looking forward to our trip
I would like to see the seating chart.
I never received the map and instructions for picking up the tickets in my laptop.
After 3 calls was able to get the instructions sent to my phone.
Seems good so far! My cousin and i I are looking forward to the experience.
I have mixed feelings about this site. Hard to explain - but not really happy about the process.
A little hard to get where I wanted, figured out though