The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Pretty user friendly site. Handy search features For finding what we are looking for.
The booking process was very intuitive and simple.
I had no problems. Every thing went smooth. So easy to order tickets online.
Information provided regarding options of available shows was very detailed and organized. The website is easy to navigate and response time was good. Thank you!
Very easy booking loved the shows very friendly loved the motels
Good experience looking forward to my trip to Missouri next month
It'd be nice to be able to pick specific seats instead of just a general section request.
It's was great and easy to navigate through the process.
Good and easy to use.
Kathy Law was helpful and her customer service skills were excellent!
A little confusing for old people we are not computer people
Easy to book. However, didn't like sales pitch when picking up voucher.
Quick and easy way to purchase tickets. Would recommend it.
Very Helpful to this first time traveler to Branson-- wish they sent the itinerary with the confirmation of the order... that would give a better and secure feeling. Like how do we get our tickets, etc.
Thanks
Easy to book. Confirmation email was received in a timely manner. I'd use them again.
Helpful and easy to use even for a non-tech grandma.
Everything has gone well so far. I am looking forward to being in Branson and watching The Jesus Show and Production!
It makes me nervous ordering on line but hopefully this works out
It makes me nervous ordering on line but hopefully this works out
It was easier than I thought, the prices were pretty good to.
It was easier than I thought, the prices were pretty good to.
Good and easy. I found what I wanted easily. Very efficient.
Easy to do online. But was very disappointed when I had to change my tickets and was charged $50 for making change. I don't remember seeing that there was a change fee.