Boxycharm

I have been part of Boxycharm for the last few months and have been ambivalent about the service. On one hand, there is great value for the products and I like trying new things. On the other hand, I am so sick of skin care items and serums that I could scream. I expected more than this.

I am going to keep trying this company, and will update in a few short months!

I have cancelled 3 times and haven't received anything not a box since last April. They still charged me for a new year and they have no real customer service i wish i could upload a video they have a phone number it just refers u back to the fake system

I didn't even receive all the product
Don't buy from them
Take weeks to get there and the product are not even all there and the packaging is very cheap for the price

I had this service for around 7 months in the beginning of last year. Overall, I felt like the products I received were of good quality and it can be a good way to try out products you otherwise wouldn't normally purchase.

While I don't think any of the products were counterfeit, I couldn't help but feel that they were leftovers from last season/colors that didn't sell - especially when it came to the lip and shadow colors. I did receive some higher-end skincare products I adored, however.

The value is definitely there and, for me, each box had come with 1-2 items that I'd liked - ended up gifting/donating the rest

I canceled my subscription & they still charged me 318.75. They ignored my requests for a refund. I filed a complaint with BBB and they finally responded. I had disputed the charge with PayPal. Boxycharm promised if the dispute was declined through PayPal they would refund the money (see email below). PayPal declined the dispute because I couldn't locate and provide the cancellation policy. I let Boxycharm know my dispute was declined with PayPal and forwarded the email to which they've ignored every single email from me. They also canceled all of the boxes they charged me for. I don't want the boxes but now they're stealing because they have my money. I'm working with the BBB again as well as letting everyone know they should stay far from this company. I won't stop until they give my money back!

Got a message after clicking cancel that I wld recive an email and must click link, did not get that email. Tried to remove my credit card it would not allow me. Tried to call you cannot must contact them by mail. I don't play these cames and will not do business with any company that does not give me an easy option to cancel and remove my cc anytime I want. They're wasing my friggin time and I'm too busy for that. Very foolish of them.

So i have been with BOXYCHARM for about 21/2 yrs now and in all honesty at first I LOVED IT... My makeup collection grew quickly but now im not happy with it... They dont go by your beauty quiz and preferences because i seem to get products I hate and do not have selected on my beauty quiz like FACE MASK SHEETS... I HATE THEM... I ALWAYS SEEM TO ONLY GET ONE GOOD ITEM I LOVE... AND MY PRODUCTS KEEP COMING DEFECTED... I hope my October 2020 box is more up my beauty quiz preferences ally... Like makeup brushes for sure when it comes to varriants...

I subscribed to both just the regular boxycharm and the premium. It started badly they lost some products shipping and offered me store credits because they couldn't replace. They would send the wrong choice items and never looked at my profile fair skin is not dark... my last straw I purchased a full size item and they sent a sample also from the shop they have open a few days I ordered a blush in one color but when it completed it was a different color I contacted customer support to fix this and they said sorry purchase is complete and I decided not to argue and order the right product rude customer service always lost my orders had to contact customer service over and over... I can't even begin but I not reccomend the horrible service

I have been a subscriber of Boxycharm for two years and I love them! I really love the excitement of getting a new box each month and with new products. Before Boxycharm, my beauty collection was sparse... very sparse, but now I have so many serums, different face wash, moisturizers, makeup, and EYESHADOW PALLETS! All of the products I have gotten are higher end brand items that I would never be able to afford by themselves so having boxycharm allows me to experience new beauty products every month. I have the base box for $27.99 (previously $25), and I get full-sized products each month and love almost all of them. I think it is the best beauty subscription box out there! I tried Ipsy for a few months and felt like it was a waste of money compared to BC.

Boxycharm is a makeup and skincare beauty box. They offer three different boxes. They offer 5 full sized products for 27.99 called the base box. Premium box is 39.99 thats 6 full sized products. Then the third box you can only get every three months and it replaces your base box for 8 to 10 full sized products.If your a first time subscriber or took a break from receiving this box. Helpful hint keep a look out for codes where you can get a free product or a deal up to 50% off. Another helpful hint, take the Boxycharms beauty quiz and tell then if you would rarely, sometimes or often want to get a certain type of product.If you sign up and keep it the money comes up to your account and you will receive tracking details. Helpful hint number 3. After getting your box, rate your products and earn Charms which you can take your charms, and buy products in the Charm room. I must warn you getting this box is very addictive. Once you start its hard to stop. It's like getting a Christmas present every month to yourself. Now ask yourself are you worth it? Yes you are, is what I say.

So I left boxy charm about a year ago and I decided in August that I would rejoin cuz I never had any issues with them other than them constantly upping the price almost every month of my boxycharm so that's why I stopped. When I ordered for August I ordered three months in advance cuz it's easier for me when I received my first box which was supposed to be August 2022 I realized that none of the products were on line to review so I found that kind of weird I also never even received a card that tells the price of the products and what the products are for so I look at the back of the box and they gave me a box from almost 3 years ago October 2020 these products are expired the box is old this is not what I expected from boxycharm after rejoining on top of that they messaged me with hey please join you'll get a free gift I not once received that gift after my 3 months are done I will not be rejoining boxycharm ever again there's just too much issues with them now please be careful what boxes you guys get because you might just get a 3-year-old box and they will not refund you or give you an update box horrible horrible experience I wish I never wasted my money on this brand company.

Horrible company. They also own ipsy, and they are a scam and fraud. Stay away. I am still waiting for September box and my refund.

You cannot cancel or remove your card from the website! I have cancelled 4 times! Still being charged!

I haven't got my first box yet and canceled 3 weeks and my order still hasn't shipped! IPSY IS BETTER!

Come on. I just got a Grown Alchemist product that expired in 2023. It's 2025. It's also unsealed, opened and used because there's no seal, the company told me all their products are sealed. And THERE WAS A HAIR IN IT under the cap. Gross. The past several months have been missing products as well. This used to be the best box subscription ever. Now it's a health hazard.