Thumbnail of user muffyw

Muffy W.

3
Level 3 Contributor
The USA

Contributor Level

Total Points
1,596

About Me

Thanks for visiting my profile! I'm a very boring but opinionated person. I love sites that are legitimately positive & helpful but I hate poor quality. I do my best to list my reviews objectively from an authentic prospective and in a non-judgemental way.

How I Can Help

I have experience in visiting a lot of places, sites and love to travel so if I can help out, let me know!

Interests

Family, pets, fashion, beauty, travel, culture, books.

18 Reviews by Muffy

  • KitchenAid

9/9/23

Just because a dishwasher CAN run an entire cycle on only 4 gallons of water doesn't mean it SHOULD because it doesn't clean the dishes. Maybe this is why the company advertises "it uses such little water, do your dishes each night." No matter how few or how many dishes are loaded, you'll spend MORE TIME, MONEY, WATER AND ELECTRICITY re-doing the dishes in subsequent loads, cycles and by hand.

To be quite honest, I have never done so many dishes BY HAND since I've bought this "dishwasher."

We also got a matching cooktop and oven.

I'll start with the cooktop. There's only 2 of us here, we have no kids in the house at this point and within the first 2 weeks the cooktop was scratched so badly it looked like a rescue model and we only used it twice during that time period. The down draft doesn't work very well and the heavy cast iron plates on top do not come clean, and they stain permanently.

I've also had pots and pans by KitchenAid and it's never long before the red paint chips away, the "permanent" non-stick coating begins to lift, the heat guard rubber handles are pointless because they get nearly as hot as the pan itself - which dents like crazy in that nightmare dishwasher from hell. It's not cool when your food tastes like a RUSTY NAIL.

The oven microwave built in combo stank like burning PVC and chemicals for over 3 months after having it installed. This stink permeated our food which we could not eat half the time. It's been close to 6 months and the stink when we turn it on has lightened, but we experience it every so often to this day.

I should have learned when the pots and pans dented, scraped, didn't work and caused our food to taste metallic. But I stupidly bought these other appliances because of the price, and because we were in a time crunch to get something asap which would fit a very rare space measurement allowance. I regret just not waiting until another brand came out with something acceptable. KitchenAid is SO BAD I found myself actually calling the installer who'd hauled our old oven and dishwasher away, begging him to come back and reinstall them. Unfortunately, too much time had passed and he'd already disposed of them. I was and am stuck with these disappointing, counterproductive contraptions.

As a woman who works and has a bad back, it's hard to stand at the sink and scrub dishes but this is exactly what I have to do every single day and my back feels like it's on fire. Yet I have a snazzy looking dishwasher a few inches to my right.

If you have a choice, if it's at all possible, SAVE YOURSELF THE MISERY, DISAPPOINTMENT, MONEY, TIME AND STRESS and just buy another brand. ANY other brand had to be better than this.

  • francesca's

5/26/23

The sign outside showed "entire boutique 35% off" except it was only one rack with about 20 items on it. Their regular prices are ridiculous. I can't see paying $60 for a top that's already got strings falling off and seams starting to come apart. As in the clothes are literally falling apart on the hanger. It reminded me of what you find on Amazon for $12-20. I tried on a few things and everything looked awful, like it was made for someone under 4 feet tall. Rompers fit like slingshots. Like when you get something made from China and the Amazon seller warns Americans to but 5+ sizes larger because of the sizing discrepancy. The styles are cute but the quality is subpar. The jewelry is obnoxious, it's the same Paparazzi stuff you can get for $1 everywhere else. I wouldn't shop there if everything was free. It's literally garbage.

  • Ann Taylor

5/26/23

Ann Taylor quality has gone down over the past 10 years. Now the skirts feel like picnic table cloths. Everything is dry clean only. The shorts I washed shrank 5 sizes, changed in texture and wasn't colorfast. The only things for bigger busted women looks like bright frilly awnings. I was just in there and a lot of the seams were sewn crooked. I tried on a skirt that made me look like I had a giant hip on one side. In the store everything is full priced. I can't see paying nearly $200 for a top I can't even wash and needs an iron BADLY. Everything is jammed in so tight on the racks, wrinkles are awful. Don't shop there if you wash your own clothes, don't like wrinkles or if you want comfort. The weird poly material is horrible.

Tip for consumers:
Terrible quality

Products used:
Clothing

Value
Quality
  • RipoffReport

3/14/23

If Rip-off Report ACTUALLY CARES about people as they claim they'll help me. They CLAIM to care about people being reported unjustly.

The report causes me to be unable to work. I can't get a job anywhere. Can't get accepted into any training programs because they see it and assume it holds validity.

I don't want an update or notes on the report I want it removed. Even the author tried to remove it & could not. He apparently posted an apology to no avail they won't remove it.

If rip-off report sees this and removes my report I promise not to tell unless you want me to because apparently you want to be infamous. I'm just asking to remove a report that the OP made not knowing it was impossible to remove once posted.

** If they follow through with REMOVAL I'll be happy to amend my review to that effect and sing their praise if they want me to however I have a suspicion they will not based on my experience.

If you're considering paying thousands to get a report taken down, save your money.

It will never come down. No. Matter. What.

Believe me, I've tried everything to receive help.

As a woman alone struggling to support her family, what happened to me HURT ME.

YOU HAVE 3 CHOICES:

1. You can pay Ripoff Report thousands of dollars for "arbitration."

What Happens: a banner or notes will be added somewhere within your "report" stating you've requested arbitration. But, this adds more content to the page making it appear there's more "exciting" content than actually exists.

2. You can "bury" it in search engine results through positive press.

This is what many try to do, however Rip-off Report is very difficult to bury. I'm just one person. I can't afford a press release, I can't afford advertising, I can't even afford rent right now.

3. You can spend thousands of dollars on a lawyer to get a court order to remove it. I don't have money for a lawyer.

Even then, you're going to be hard pressed to get it taken down. From what I'm told, Rip-off Report does not remove it however Google may - but only with a court order, or if it contained explicit photos.

The Rip-off Report site allows ANYONE who has any grievance against ANY PERSON, ENTITY OR BUSINESS to post whatever they want.

This means defamation, lies, anything at all. One news broadcast described a man's life was ruined due to defamation, and a woman whose ex posted lies and explicit photos experienced treachery.

A business competitor can easily tank your business OR personal reputation. There's countless examples of these stories all over the internet.

WHAT HAPPENED TO ME?

A schizophrenic stalker off his meds whom you kindly refunded long prior can go on Rip-off Report and post defamatory comments and virtually tank your business THAT TOOK YOU DECADES TO BUILD A GOOD REPUTATION FOR - in about 5 minutes.

That's what happened to me.

Because the average consumer doesn't bother to read the long winded details of a report and only glosses over it, if you end up on there you're toast.

This is because people see the search result and decide to immediately forget about using your business. Besides, there's hundreds of businesses competitors out there who aren't listed on Ripoff Report - so why risk getting scammed? Even though I'm not and have never been a scam, I'm labeled one forever thanks to this exploitative site.

REGARDLESS OF WHETHER YOU PAY THE MONEY FOR RIP-OFF REPORT'S "SERVICES" YOU WILL NOT GET THE REPORT REMOVED.

EVER.

REPORTS CANNOT BE CHANGED OR EDITED.

REPORTS CAN ONLY BE "ADDED TO"

WHAT HAPPENED TO ME?

About 5 years ago a very troubled man patronized my decades-old business which had an excellent reputation. I'd worked endlessly to build a stellar reputation over the years.

(In my industry, clients only make ONE purchase (on average $90) ONCE due to my niche. I give relationship advice. I don't ask clients to keep coming back so therefore I rely exclusively on new customers.)

Even when old customers refer new ones to me they look me up first and when they see that I'm on rip-off report? Forget it.

I'd worked YEARS to build a reputation that let clients know I am able to resolve their issue with an inexpensive 1 time service compared to my competitors who charge hundreds for ongoing coaching packages.

But back to the man who ruined my ability to earn an honest living on his 5 minute whim…

A mentally ill man hired me. He booked me for a 1 hour appointment. I realized pretty quickly he needed the type of help I can't offer. Wanting to be polite I listened to him but he talked a mile a minute, non stop and before I knew it nearly 2 hours had passed. I refunded him anyway.

While I'd politely and courteously (ALREADY REFUNDED HIS PURCHASE) > a few days after being refunded, he decided he didn't like my face.

You see, this apparently very troubled man decided I was part of the "harassment project" he claimed he was a victim of. (Don't ask me to speculate on what goes through the mind of someone so mentally troubled.) He began sending me strange rants by email and leaving me disturbing voicemails.

He then posted a report about my business claiming I'm a scam and liar, listed my family's names and falsehoods about them too. (I'm guessing he searched me on Ancestry or something like that.) My family members have absolutely nothing to do with my business, nor have they ever worked in my industry.

Though I responded to the report politely, this didn't help.

I CONTACTED RIP-OFF REPORT: I sent them the copy of the refund issued (which happened BEFORE the report was posted.) Sent copies of the emails I'd received from this unbalanced guy.

RIPOFF REPORT's RESPONSE: A canned email stating they believed in "freedom of speech" and offered to post the arbitration banner and based on what I gathered (only those who click the link and only those who don't gloss over the page would actually see it.)

Regardless, being listed on there isn't going to help me.

I DO NOT HAVE MONEY TO PAY FOR RIP-OFF REPORT ARBITRATION. I explained this to no avail.

Technically I don't need arbitration; the poster apparently went back on the site and tried to remove the report. Finding that he couldn't, he wrote an update to the report APOLOGIZING for posting it - but that doesn't help the fact it's showing up on search results. It has permanently scarred my reputation.

Does Rip-off report care that this guy posted an apology? Nope…

I explained that my family's names were listed on this although they have nothing to do with my business so this is defaming them too - did Rip-off Report CARE about DOXING?

Do they care I can PROVE what happened to me through actual evidence?

ABSOLUTELY NOT.

When anyone searches me, they FIND IT.

If I or my business were a scam, I'd have closed up shop, reopened in another state. Changed my name to Sara Smith or Becky Buckley. But I didn't do that.

I DID NOT DO THAT BECAUSE I AM HONEST.

But potential clients don't care about that. All they see is the line in Google and they move on to the next business because they don't want to risk being scammed out of their money. Totally understandable.

Thanks to Ripoff Report my HONEST business tanked. No one can help me.

Part of me is even scared to post this to beg for the sites help because the poster of my report is unbalanced based on the emails and phone messages I have from him bothering me and I'm frankly SCARED of him.

I DOUBT Rip-off report will care about me. No one does. I'm just a lady. One person.

Tip for consumers:
Don’t post anything unless you want it there forever

  • Shopify

3/14/23

My review is based on my 5+ years experience with Shopify.

Every feature you will NEED will be offered as AN EXPENSIVE ADD ON UPSELL.

ZERO SEO: While keywords are allowed, their SEO is non-existent. Platforms nowadays do everything for you. Just add your keywords and poof! Shopify doesn't have anything like that. My site doesn't even come up in a search on any of the 5 top Search Engines unless I type in my actual name.

HORRIBLE UX: They are about 10 years behind the times as far as functionality. Minimal free templates, and when you attempt to add your own images or content it's reminiscent of using Wordpress in the early 2000s.

TEDIOUS PROCESS: Uploading is tedious, no drag & drop, minimal fonts on the low priced plans. Everything takes for. Ev. er.

FORGET UPDATING YOUR SITE: Can't use anything you create from sites like Canva. Nothing ever fits regardless of how you resize it. It's not optimized. The only time your site looks remotely professional or optimized is when you use one of Shopify's stock photos. The selection is limited and they're awful.

ZERO CUSTOMER SERVICE: Customer service is literally a COMMUNITY FORUM. Good luck if you need actual help.

DOUBLE FEES: If what I've shared hasn't turned you off yet, just wait. Shopify does NOTHING about ADVOCATING for their clients. I had a business competitor issue a false report to Shopify and Shopify cut off my ability to process payments without even looking into the origin of the report. They use Shopify Stripe to process payments. I had to create my own Stripe account to process payments (what the hell difference did that even make?) So now I'm paying what's tantamount to DOUBLE FEES as a result. I'm STILL paying Shopify fees + now my own Stripe fees. This crap costs me a fortune with my business accountant too. Did they look into it? Nope.

STORE REPORTS ARE USELESS: The accounting is a nightmare on so many levels. Unlike pretty much everywhere else on the planet, they don't separate anything and the reports are useless.

GLITCHY: You can't block specific IPs or locations without "plug ins" and apps that cost money and cause site glitches & errors. You can't do ANYTHING without installing one of their apps > causes glitches > abandoned checkouts.

FORGET BLOGGING & MEDIA: The minute you UPDATE or hide a blog post - not delete but hide - or just add a photo, it automatically CHANGES THE DATE to "today" even if posted 5 years ago. Updating blog posts also seemingly removes the comments that used to exist. As I'm typing out a new post, Shopify often just refreshes out of nowhere so I lose all my work.

TEDIOUS TIME SUCK: Doing anything on Shopify's platform takes forever.

DATED DESIGNS & NO BRANDING: Unless you want to look like your site crawled out from under 1996's rock, skip it. I tried to upload my logo, favicon, etc., and no matter the size it won't properly accept it which can effect search engines results. While it lets you choose brand colors, that's all. Your uploads won't be accepted properly.

RIDICULOUS LOGO MAKER: It directs you to "make a logo" which has designs that haven't changed since what looks like the mid 2000s. They're all weird info graphics you can't adjust in any way, or dated pictures of stop signs and arrows. It's awful.

All in all, I don't think Shopify is a good fit for me. I think for maybe someone who sells homemade items from Etsy who isn't reliant on branding or a cohesive website design might like it, but at this point Shopify is literally HURTING my reputation. I look like a buffoon. Right now I'm hunting for a new platform.

Tip for consumers:
My god, anything has to be better.

Products used:
Website platform

Service
Value
Quality
  • RedBox

1/29/23

While you can rent online on demand or at the kiosk, the code they gave me when I signed up doesn't work. Additionally, the kiosks touch screen is so dirty most places, you can't get the cursor to move and you won't want to touch it without gloves. The rental prices are good but the kiosks are treacherous. You can see the thick layer of grease and fingerprints all over the screen. It's unsanitary. Made me not want to take anything home anyway, who knows how sanitary the discs and cases are. When I tried to rent using my code online instead, I just get error messages. Ended up using another rental service.

Tip for consumers:
Okay for an occasional rental if you plan to rent using your laptop. You can’t stream from Amazon fire stick, and the Redbox app glitches a lot and are up so much background data that I ended up deleting it.

Products used:
I didn’t, I only used the free version because the codes they sent me don’t work

Value
  • Wayfair

1/26/23

I can't believe anyone shops Wayfair at all.

I can get the exact same cheap China made items on Amazon (and at Dollar General for home decor) for FAR LESS MONEY. For quality, I'd shop Walmart versus Wayfair. I'm not even a Walmart shopper and I've seen far better quality there so far as furniture.

Upon careful research: Wayfair is basically the EXACT SAME knock-off import peddlers from China you're disgusted over dealing with from Amazon, only the prices on Wayfair are inflated considerably.

I'd ordered a standing, mirrored jewelry armoire just before the pandemic and was only able to open the box recently due to the above. Unfortunately, it's too late to return and based on the 3rd party seller return process, it would cost more to exchange than to just sit it out on the curb in the rain hoping I won't be charged extra by my trash service to haul it away.

I'd spent twice as long researching for perfection based on (clearly fake) reviews and also spent three times as much money compared to most jewelry armoires on the site as I'd had very unique specifications and needs…

I'd selected a wood that was close to the Tiger Maple antiques we have in the house, it needed to have a full length mirror and the carvings needed to mesh with the pieces we already own.

Now that I've opened the box, I'm disgusted. Words can't describe it. It's nothing like the photos.

The "wood" as shown on the site description is actually a plain, dark matte brown painted pressboard and plastic, it doesn't even have a wood grain. At least big box furniture stores paint on a fake veneer wood look, this is just plain brown (and horribly scuffed) paint.

THE FULL LENGTH MIRROR IS BROKEN DUE TO POOR PACKAGING. It likely broke due to the fact they omitted any protective foam over the mirror; rather, they merely wrapped it in cellophane. Foam only existed surrounding the edges of the piece during shipping.

The assembly "instructions" are awful and don't even attempt to bridge the language barrier. Once I got it put together, it looked like someone's curb trash.

The interior isn't as shown, but that's not all. It stinks. As in, it actually smells horrible. The interior is ironically made of real wood but is like weak balsa wood like a toy. I'd be fine with light weight wood but this may scratch jewelry because it's in need of a good sanding in my opinion. And, there's no protective velvet backing on any of the interior. It's just poorly constructed, scratchy, splintery wood.

I can't believe I spent twice the price on this poorly constructed piece of garbage. I could've spent a quarter of this price and gotten nearly the identical item on HSN made from actual wood with a safe, satisfactory interior and a mirror that isn't broken.

Based on even closer examination, the products sold on Wayfair are ALMOST EXCLUSIVELY cheap crap imported from China, housed in warehouses here in the States so they can pretend they're in the USA. Even their "imports" from other places originate from China. But that's not where the lies end…

When I was trying to log into my account to view my purchase to compare the trash I received to the displayed photo, I couldn't remember which email address I'd used so I tried all 4 of my emails. The "to secure your account" messages I received made it sound like I had an account under each email address which was untrue, but their system established a new account with each login attempt! I did not have more than ONE account before now. I don't know if they're trying to make it seem as though they have more accounts signed up than they really do for the purpose of impressing investors or what, but it's just plain wrong to create new accounts each time someone attempts to login.

Would I shop at Wayfair again? No. Do I recommend them? Absolutely not. I wouldn't trust their products and I definitely wouldn't trust them with my personal information.

Tip for consumers:
I would recommend shopping at Walmart first for better quality merchandise and one can purchase the exact same home decor items from Dollar General at far less.

Products used:
Jewelry armoire and other items purchased from Wayfair

Value
Shipping
Returns
Quality
  • Popsugar Supports Domestic Abuse

2/15/21

Popsugar is a media company that thrives only because of paid advertorials. You people do realize their "must have" products from their old box and talked about in their blog are there because brands paid to have them there, right? Apparently not.

Popsugar was originally created by Lisa Sugar, a celeb gossip hobbyist and Brian Sugar, Lisa's hubby. It began with a fun idea that has spiraled downward into the debacle it is today. It's as though since Group Nine Media bought it, it's gone to hell. It's really, really bad.

Originally they had a decent concept. There was a box, there were interesting articles. Now it seems they're all over the place; it's become a train wreck, the box and their mini box have ended, their old "text to buy" whatever their "must have" item was didn't work (my and my friends' texting for "yes" never went through.) They have struggling beauty brands and the website is filled with articles that are an unreadable mess. If a teenager can hack Twitterthen a media company should be able to create a useable website.

That shopping option never worked and the items were EXCRUCIATINGLY overpriced for unknown brands.

They seem to focus ONLY on new and unknown brands that paid to place absurdly high prices on their wares. Bad idea.

Next, whoever is writing those articles... all I can say is there's apparently no cure for stupid. "Be careful not to buy WIC items during the pandemic?" Are you SERIOUS? You DO realize the "approved WIC brands" (if all bought out due to a pandemic) would be replaced by available brands, right? Clearly this wasn't researched. Then we have articles entitled such as "Check out these 4 interesting..." which, for example, will only have 2 listed. The writing is just bad.

There are so many pop ups and linked articles in each post that it makes it IMPOSSIBLE TO READ so I end up closing the site because I just can't get to the meat of an article for the badly placed SEO, links within text and those gawdawful popups. It makes me not want to buy whatever product is listed just in principal. Terrible, obvious advertorials.

The "shop" section looks like old reposts of said "advertorials" and it makes the reader's brain hurt.

I won't even go into the racism. It's unbelievable.

Demographics are all over the place. Articles from Popsugar used to come up in the first page of Google whenever I looked anything up. Now? I actually have to look Popsugar up in and of itself to see if they've written anything on the subject or product I'm researching.

Popsugar used to be at least somewhat trustworthy. I have no idea what's happened but it's absolutely a nightmare. I'm pretty sure Group Nine Media bought it just to crush it out. That's the only reason I can come up with as to explain what's happened to that site.

Value
Quality
  • Scentbird

8/27/20

I've been an active member of the 3 products per month which renews every 6 months, for several years.

I recently canceled all of my 10 subscription boxes and only kept 3, this was one of the ones I loved so much I kept it. Personally, I really do love it. I now own all the top designer scents in these travel-friendly sizes. I have a whole collection now. All last year they also had stuff in the personal care, wellness, makeup and skin care sections but those products seem to be decreasing and disappearing. That's my only complaint, that those sections are dwindling due to popularity. It's where I discovered Lavido and learned I couldn't live without that particular brand in my life... and Kat Von D and CLE. They tend to feature new brands that eventually become viral giants.

As far as perfume brands, they have everything under the sun you could imagine. I bought a giant Michael Kors in 2017 and was so mad because I could've gotten it through Scentbird and realized it wasn't for me, now I'm stuck with a huge purchase... that's the kind of thing Scentbird SAVES you from doing.

Basically, you get to test out a scent (or three) each month and review it... and sometimes buy the full size version which isn't available often so when I get a "credit" to use, I tend to splurge on one of their candles. Their candles are more potent than Yankee or B&BW brands and I'm addicted to the Cedar one. But I digress...

Anyway, if you want to try out expensive brands and "date" the scent before "marrying" and buying the full version then this is for you. Shipping and packaging is always great, nothing has ever arrived broken and the presentation is great (cute sustainable tube box nestled inside recycled paper crinkles) along with a scent card.

If you don't douse yourself in scent (these are pretty strong) then it lasts a month. I ended up with so many decanters because these do last forever, that I started choosing their makeup, vitamins, and other stuff... I really like the program. If they had a "4 or 5" package deal beyond the 3 items per month, I'd probably get it. They give you an option to "buy your whole que" for a 20% off rate, and I may do that because I really like these.

You do get a chance to update your selections before shipping in case something becomes unavailable, which is rare but sometimes can happen with a popular item. Once they ran out of my favorite Versace so they just sent me my next month's preference. They're strong, and the cases are cute and leak-proof. If you like fragrance, you'll save money with this. That's why I've stuck with it so long.

UPDATE JUNE 2021: Lately I don't know what's going on with them. One of my 3 items last month was missing and apart from having to take a photo of the missing item (?!) packaging to show that it really was missing (I'm not sure how that actually proves it was missing) customer service was very kind and they sent it out to me asap.

Another weird thing is that I KNOW which products I'd added to my lineup for June, but when I went onto the site, those products had been removed and my July lineup had been moved into June's for the month. I can understand if they run out of things, delete and replace with what was supposed to come up next in line, but when I went into their site I saw they had plenty of the things that had been deleted. That's just annoying. So I went ahead and added them again. We shall see if they actually arrive.

Tip for consumers:
Keep checking back because their available products do tend to change from time to time, depending on who ads what to their que.

Products used:
I use them all.

Service
Value
Shipping
Quality
Thumbnail of user jessical541
Jessica L. – Scentbird Rep

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We’re very grateful for customers like you and hope you stick with us for years to come! ❤️

  • FabFitFun

5/4/20

I bought the seasonal sub for discounts and the edit sales and add on's is what make me want to stay. I love the products and the amazing deals you can get on this site. Yes they moved offices and there was some trouble with the headache of shipping 2 seasons ago. But that cleared up. It's that time again and I'm totally buying what I need. They usually have high end brands and then some unknown brands that are new. Sometimes it's a hit and miss. I've never had a box tho that I didn't repurchase at least one or two things in there at full price just because they worked so darn good. Sometimes I get stuff I go why this, but I end up using it bottom of the jar or until it finally break years down the road. Sometimes I'll get sheet mask I don't ever use but it's always one of the real expensive kind that I'd never buy for myself. So I try it and love it. They do stick to the profile. I've never gotten anything unrelated to what I'd at least like. The one thing to remember is if you add stuff to your cart, there's no checkout and they'll bill you and ship them. It's how they work. The add on's and the edit sales they're addicting. I save hundreds.

  • Amazon

5/3/20

Amazon has gone big box meaning if you buy a product they pull it from the big box of all the same no matter who the seller is. Fulfilled and shipped through Amazon. So it means I might get a real product or I might end up with a fake from another country that's not legitimate. This makes shopping scary here so I try to go with items I know are safe and aren't being duplicated in other places. The shipping is unusually fast even with this covid. Every now and again we have a return or exchange and when we do it's always handled by a polite rep and everything is always fast and easy. My only complaint is the stocking of necessary products and the the big box issue other than that I don't see how we could live without Amazon.

  • Julep

2/8/20

I placed an order online and it arrived today. I was billed for my full order. Two items are missing from my packing slip and my shipment, however they show on my online purchase order on their website. I noticed the items that are missing are no longer in stock. I'd specifically placed this order in the first place FOR THOSE ITEMS and had added a few others, the items that did arrive, just to reach the free shipping threshold. Normally when an order is placed the stock should show accurately whether it's available or not. If for some reason their inventory was way off, then they should at least reach out to the customer to let them know that said items are out of stock and refund the difference to the original method of payment. I run a business myself - very similar in process - and I have the system set to show accurate inventory and errors are never made. If for some reason an error occurs which has not happened thus far, my system would automatically refund the difference and alert the buyer of the situation in advance. The LAST thing I'd ever do is just bill someone for something I'm not shipping and then just "wait and see" if said customer notices. I also notice that the negative reviews on Julep here tend to be billing related as well. Perhaps Julep may take notice and make the three clicks within the site's platform that it would take in order to put these in place to avoid further inventory and billing issues.

  • Shapermint

6/27/19

Normally I don't give single-star reviews however I saw all of the good reviews on the products and decided to try them. I, too, fell for those colorful YouTube advertisements. SOME of the products are decent (the leggings) however the shapewear really isn't, more detailed review below. This site isn't what you think, or what they represent themselves to be to the public. Here's my personal experience.

LIE NUMBER 1: WE SELL LOTS OF BRANDS: Apart from Emputa and Cocoon brands, as this site represents itself as being a site that sells all name brand shapewear, however in reality it sells 1 item by Wacoal (a bra which is priced far beyond Wacoal's standard retail price likely so that no one will actually order it.) It comes in a choice of 2 colors, 3 sizes and is severely out of date. They have another bra by Bally listed which has been perpetually out of stock for months. Other than that, it's Emputa or Cocoon or nothing.

LIE NUMBER 2: QUALITY: The site mainly pushes the Emputa and Cocoon brand shapewear. These are low-mid quality products typically sold via Amazon and often through other discount sites. If you've ever bought cheap China-made items via Vipon, which offers coupon codes for Amazon products that are made in Asia and are of lower quality, then you know about what I'm referring to. While the shapewear isn't horrible, it's sure not worth the listed prices.

LIE NUMBER 3: FREE RETURNS & EXCHANGES: This couldn't be further from the truth. First, to return an item at all, it's a $6.95 return fee. Then they give you a choice: you may shop now online with the amount you're trying to have refunded or, you can pay a FEE to have the money returned to the original form of payment. Then there's the issue of shipping. I'm surprised the FCC or BBB has not called them out on this blatant lie yet.

LIE NUMBER 4: EASY RETURNS & EXCHANGES: This is really the most blatant of all. Upon ordering, I'd set up an account. Now when I try to login all I receive are error messages. I've input all my information correctly, all I'm trying to do is return items that don't work.

REVIEWS OF THE PRODUCTS: I purchased a lot of products here in my one and only purchase. Here's my reviews: I am 5'7" and 155 lbs. and my measurements are 3 8D- 30-38 and ordered size Medium in everything.

THE FREE TOTE: it's weightless, paper thin and cheaply made so it's perfect for lightweight carrying of your new shape wear! 5 stars.

THE FREE LAUNDRY BAG: It's great quality. Works well. 5 stars.

THE EMPUTA HIGH WAIST SHAPING BRIEF: The stay up band is excellent but it's so high waisted it will comes up over my chest and the compression would be considered "a light hug" in Spanx language. The top stays in place perfectly but the leg openings are so small they cut off your circulation. I have long, lean legs so someone with weight to hide, this would be a possible SERIOUS ISSUE not to mention the lack of circulation, especially if diabetic. 1 Stars.

THE EMPUTA HIGH WAISTED SHAPING SHORTS: These give Spanx a run because they're super comfortable and work. I wear them as bike shorts. There isn't much compression though. 4 Stars.

THE EMPUTA AT WAIST SHAPING SHORTS: Another perfect item except for the waistband. Lord it's not even sewn right and it's a weird band like I can't even describe, stay away from these seriously. They cause an odd muffin top. No real compression however they smooth the legs but that waistband... 1 Star.

THE EMPUTA LOUNGE LEGGINGS: These are super comfy. I'd wear these daily. Thin like runner's tights. 5 Stars.

THE EMPUTA HIGH WAISTED LEGGINGS: These are very comfy but come with a waist that reaches the chest. Comfy. 5 Stars.

THE COCOON SHAPING CAMI: Terribly strange material, cuts off the circulation and the straps are not adjustable. If you are extremely short, you may like this though but not if you're over 5 feet tall. High compression. 3 Stars.

So, I'd recommend going to a store like any discount store and just buying the shapewear there because it's cheaper, better quality and you can try it on. This is next to impossible to return and the quality isn't so great.

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Shapermint R. – Shapermint Rep

We really appreciate your feeback, Muffy. For the record, we do sell other brands, not only Empetua, Co'Coon, Wacoal, and Bali. We also sell Maiden Form, MiracleSuit, TC, Naomi & Nicole, Commando, and Squeem. It is also stated in our return policy that exchanges free and there is a $6.95 refund fee for returns. Shipping fees are also non-refundable, these are for the third party couriers that we also paid to deliver the item/s.

You may send us a private message through our facebook page with your order details so we can provide you the best resolution possible. We hope to hear from you soon.

  • Priceline

6/3/19

I used to be a travel agent. Priceline is decent as far as prices and being a one stop shop. Here is some accurate info. Based on my personal experience with them. For car rental you'll need to be honest if you don't have a credit card and are using a debit card and be prepared to make a decent sized deposit. I've seen a lot of lines of people with this issue at the airports. Click the "using a debit card" option always on the site if this is your case and save yourself the headache as otherwise Priceline will assign you a rental company that does not accept debit. For hotels NEVER EVER USE EXPRESS DEALS because you only save around $20 and for some reason they really think a Howard Johnson is a 3 star resort. Choose your hotel based on star rating and location, you'll be happier you splurged that extra $15. For flights NEVER USE THE EXPRESS FLIGHT DEALS unless you are okay with flying redeye meaning you fly at 5am or some ungodly hour on a carrier that will still charge you for bags anyway. I recommend you choose your flight time with a higher price on the carrier that allows for the free or less expensive bag. Cost wise, it's ALWAYS a wash and you're saving time and stress and it's far more comfortable. I run away from Spirit and choose JetBlue and Southwest often for example. For timing everything Priceline is excellent if you book your flights first. Book and pay for the flights then they offer you the car to be picked up immediately after you land, no messing with timing or with multiple sites. Priceline even allows you to add mileage, points and so on. Priceline also allows cash back using ebates which saves more money. Priceline gives constant alerts on timing, travel updates, flight schedule and so on. Getting an agent to help out is easy and fast too. Do they always have the absolute best prices? Not always but pretty close. With this one site I can get literally everything booked, planned and set up and have an agent if I need one.

  • Victoria's Secret

6/2/19

I'm older than the college age that Pink by Victoria's Secret markets to however I can only comfortably wear the Pink brand underwear for some reason. It's absurdly comfortable and the Pink leggings too. I just wish they would get those giant labels off of the clothing. I have noticed though, that the quality in general has taken a serious nosedive. The sizing for one thing is totally inconsistent. You really need to read reviews first to see whether it runs too big or small and hardly anything runs "true to size" anymore. Even the bras and panties run one way or the other now. I've ordered multiple items in different colors in the same size and they're not only different sizes but different material too. A pair of leggings recently arrived with a hole. I returned them and they charged me shipping even though they told me on the phone that they wouldn't. I am going to stop shopping there.The brand seems only popular with a certain under-culture now anyway. I just purchased a sweater from there and the entire thing unraveled within a few minutes. I will never, ever shop there again.

  • LifeLock

6/2/19

If I charged Life Lock by the hour for the TIME THEY COST ME I'd be a millionaire. This company was recently fined by the FCC and by federal judges in numerous states and I can see why. First of all, they pretend to be the consumer (you) and repeatedly place "fraud alerts" on the 3 main credit reporting agencies as well as all of your cards and automatically "renew" said alerts every 90 days. This not only prevents you from obtaining new accounts at places you might want to open, but it makes the major credit reporting agencies AI apparently think you're a fraud risk. Next, if your wallet is stolen and you "make that simple call to Life Lock," they'll simply cancel every single transaction on all of your credit cards and bank accounts from that day's date on back for several months causing you more harm than good. You'll have charge backs out the wazoo that you can't even count not to mention the DAMAGE YOU DO TO SMALL BUSINESS. So that $5 cup of coffee you purchased from the local coffee shop actually costs the coffee shop $50 in time, fees, taking pictures of old receipts and then their card processing service decides to give them the boot ALL BECAUSE OF YOU. Try calling your card company and straighten it out? GOOD LUCK... Life Lock doesn't care who they hurt. They just create charge backs on literally everything. All your subscription boxes and subscription services are STOPPED COLD WITH NEVER-ENDING WORK TRYING TO REACTIVATE. Add a new form of payment? Forget it, you bought LIFE LOCK so literally EVERYTHING YOU OWN IS FROZEN. Life Lock doesn't do a thing for spam, identity theft or anything else. It only places repeated "fraud alerts" on everything you own, freezing up all your accounts and all your money. With all this mess and your regular accounts fighting these erroneous charge-backs, your credit at wherever you had any is now RUINED along with your reputation.

  • Sephora

5/25/19

This is a decent place to buy anything you need for beauty, including skincare, makeup and hair care plus tools. They do always have the latest of everything as far as the top name brands. Ebates gives cash back and you can always use their on site coupon codes to get samples of the latest and greatest of anything you want to try. My only complaint is that sometimes they supplement the samples with things that are totally not relevant (such as men's cologne to a woman or a co-wash product to someone who cannot use that type of thing.) Also, sales are very infrequent and not really worth it. I could receive higher cash back from the brand's main site plus a nicer promo coupon most of the time. Sephora does have their Play box which is awesome and it's totally worth it. That's happiness in a box every month for me. However, buying makeup here doesn't save much money even though their points system is nice for sampling. I'm a member of their Flash shipping which is $15/year however the minimum is $20 or $25 to get a sample of anything with it, so it's almost a moot point to sign up for.

  • JustFab

7/8/18

First of all, there's no actual savings. VIP members ONLY and I mean ONLY save money when they sign up for that membership when they make that initial purchase. Thereafter, the prices SELF-ADJUST and you will be paying FULL PRICE ALWAYS THEREAFTER, regardless of said "VIP membership." The membership does not actually get you any special deals, any sales or any discounts WHATSOEVER. You only save money the first purchase. If you don't believe me, open two browsers and look for yourself. Next, their shoes DO NOT RUN ACCURATELY TO SIZE, ARE CHEAPLY MADE AND I'M PRETTY SURE IT'S THE SAME SUBPAR QUALITY YOU CAN GET FOR A LOT LESS MONEY ON ALIEXPRESS. If you want to return something, you have to pay a 20% restocking fee - even if it's defective or damaged. Their points system is a joke and you can get the same stuff from Wish for a third of the price. Their quality is SO bad, for less money per pair you can get a high end brand from Macy's or Nordstrom if you shop the sales. The Just Fab / Shoedazzle (they are owned by the same company) styles must cater to ghetto gangsters because no one wears stuff like that, no one with any real style sense. The shoes are also uncomfortable and dear God, it's like the 90's cheap bright stripper shoes are alive and well on that website.

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D M. – JustFab Rep

Hello Muffy,

We’re sorry to hear about your recent experience with JustFab! We value your feedback and the chance to resolve any issues that our members may have. A representative from our member service team will be contacting you within 48 hours to further assist you.

Best,
Ivy

Muffy Has Earned 76 Votes

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