BoxOfficeTicketSales

After spending more than $ 500.00 on tickets, my concert was postponed twice in two years due to covid. Today the concert has been permantely cancelled due to equipment problems. BoxOffice Sales REFUSES to offer me a refund and only a voucher for some future show TBD. ( see screenshot promising refund for CANCELLED shows) This is clearly theft of services and potential wire fraud.
WHAT AN UNBELIEVABLE RIPOFF. BUYER BEWARE!
One other thing: Shame on Sanger Theatre in Pensacola for allowing and not condemning this despicable 3rd party leech.

They sold me tickets 4 times more than the actual value
Stay away people
They won't refund but suggest you shop around

I know for a fact I did not even go to their site. I went to the venue holding the concert and there must have been a banner or ad or something on there I accidentally clicked on and all of a sudden I'm getting notified of my $249 for (2) seats in a small Arlington, TX theatre when the venue was selling them for $50. This was for a July show and nothing was even close to being sold out - even now 2 months later (april) those seats are still available. Why would anyone use a 3rd party seller like them when the seats are available for a 1/4 the price from the venue? They are somehow either hacking into websites or some other sinister way of getting sales. DO NOT USE THEIR SERVICES. Even if you do need 3rd party tickets, use one that operates with scruples. I can understand now why they chose the name they did - I'm sure others were confused when they saw {Box Office Ticket Sales} on their web page, thinking it was the venue's hot link for ticket sales. Note that NOTHING was sent to me with the price I paid on it...I only knew the price charged when I looked on my credit card statement! One more thing - I received several responses after I disputed the charges, NOT ONE of them was an american name - none. This is an out of country group of shysters! BEWARE! I cannot show what was charged without attaching a cc statement. Im not putting that on the internet. I repeatedly tried to upload a picture of their confirmation email, but this review site kept giving me an error message.

Bought allan jackson tickets 2 years ago, the concert is rescheduled to September 17th, i am canadian and CANT cross the border until September 21st, called for a refund was told i am SOL

Be aware they charge triple price for tickets and threaten to 'black ball' you if you dispute...that will not deter me from disputing charge!

2 x $13 tickets for a documentary end up costing $46. WTF
9.95 delivery fee each for a $13 dollar ticket.
My butts still hurting from this

It is absolutely shocking to me that this company has good ratings anywhere online! I have to believe that their ratings are falsified. You can absolutely do that. Maybe if enough people review these people on online platforms, the truth will come out eventually.

I just paid over 500$ for 2 tickets to Radio Music Hall in NYC. It seemed strange to me that this place sent me to Ticketmaster to collect my tickets. They present themselves as a place like Ticketmaster when you are making a purchase. They even display a high star rating. (On every platform that I have googled legitimately, they do not have good ratings FYI).

So just for the fun of it I thought I will Google Ticketmaster myself and see how much they would charge for seats right next to it. They were $155 per ticket with minor fees! I then went to radio city myself to see what they would charge for seats right next to the ones I purchased. They were only $125 each!

Someone might say…. Well, you should have checked them out better, but everything looks to be on the up and up until you start really digging! Google has their reviews at 1%! So how do you see a different rating when you go to purchase? It seems that everything is OK until you find out they are purchasing the tickets off of Ticketmaster and then upcharging those tickets even higher! And then it is too late! Because they have a zero return policy and they take your money before they tell you that they are going to do that!

I am going to check and try to share this review everywhere I can so that this company can be shut down! The bad part is they probably have a lot of money LOL! If everyone does this that discovers the truth about this company however, maybe it will work eventually!

I strongly advise anyone to never use box office ticket sales. They will not refund money even when the concert has been postponed for 2 1/2 years.

I got tickets for Schitts Creek tour and a year later still not giving refund or any information on the details of the event. I want a refund

Definitely don't deserve one star. I wish I would've read the reviews. I called the venues box office, and was somehow rerouted to boxofficeticketsales.com. It's part of their scam. Then, when I realized I was not talking to the venue, he told me that they work with the venue because they're too busy right now, and that the box office wasn't open because they were too inundated with business, that they had lost a lot of employees during Covid and I had to work with them. The guy kept talking really quickly, which was a huge red flag. I don't know what I was thinking. He was preying on me, knowing that I wanted to get tickets for something before it sold out. They have clearly been trained to do this. It was textbook 101. I can't believe I fell for it. He told me I had to hurry because they were selling out fast and I asked what are the best tickets in my price range? He told me the tickets I was buying were three sections back on the floor. As soon as I got off the phone, I looked up those tickets and they were six sections back, not on the floor. The seats that I wanted were available, in my price range through Ticketmaster. I should've listened to my gut because he kept telling me it was selling out and I was running out of time. He got me and now I'm having to go through the Better Business Bureau and my bank to deal with them lying to me to get me to buy those tickets. I would never have paid that price to get tickets that far away and off the floor! Also, there was $215 worth of "additional expenses" and $9 for shipping added onto my two tickets. There is no shipping and I was told that they won't email me my tickets for nine months, so I don't even know if they are legitimate.

-1 rating. Ordered Pre game tickets to the Bengals never received confirmation or received my tickets, but they sure took my money.

ORDERED TICKETS NEVER HAVE RECEIVED THEM! TRIED TO CALL BUT ON HOLD FOREVER. DONT KNOW WHAT ELSE TO DO.

I purchased tickets from believing I was contacting an actual Box Office for the show I wanted. I had searched several sites, and wanted to purchase the tickets enough in advance of the show to get semi good seats. When I spoke to BoxOffice Ticket Sales person, he asked me what my price range was and I told him. I knew there would be a service charge, but I didn't listen carefully enough to hear 23%. We discussed the location of the seats, and I heard close to the front mezzanine. First I received the receipt via email, it indicated the purchase price of the tickets to be $189.50 with a 23% fee of $133.00 for 3 tickets. When I received the tickets fromTelecharge the price on each ticket was $109.00. When I called Telecharge to find out why (and they were in the rear mezzanine) they told me that BoxOffice Ticket Sales was a broker, they buy tickets from Telecharge then resale them at a higher price. IN OTHER WORDS THEY ARE LEGAL SCALPERS. BE WARNED DO NOT BUY TICKETS FROM THESE SCAMERS. And if you do, don't even bother calling customer service, it is not a service to customers