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BooksRunReviews 3,023

4.4

From the business

Looking to sell back your textbooks for most cash or buy/rent new at best prices? Fast pay with FREE shipping for college textbooks buyback. Best deals for new textbooks.


booksrun.com
Brooklyn, NY, NY
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BooksRun Reviews Summary

The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.

This summary is generated by AI, based on text from customer reviews

service
296
value
299
shipping
291
quality
285
This company responds to reviews on average within 20 days
Maine
1 review
0 helpful votes
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Good book
April 15, 2023

Quick service and item arrived in very good condition, as described. Very positive result.

Date of experience: April 15, 2023
BooksRun S. — BooksRun Rep
over a year old

Thank you for sharing your experience! Also, we are happy to hear that you liked the item! - BooksRun Team

North Carolina
1 review
0 helpful votes
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Excellent
May 15, 2023

Book was in soo good quality when I received I'm very satisfied with what I've got and the price for the rent was also very affordable.Book was almost like a newly purchased book!
So happy and the best quality

BooksRun attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 15, 2023
Pennsylvania
1 review
0 helpful votes
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Smooth order
April 15, 2023

Order arrived quickly and in exact condition as described

Date of experience: April 15, 2023
BooksRun S. — BooksRun Rep
over a year old

Thank you for your support! We really appreciate it! - BooksRun Team

Massachusetts
2 reviews
0 helpful votes
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Books!
April 14, 2023

V excited by the books i bought and i think this a lovely site with a lovely logo (unrelated i just think it's cool). You got me lore olympus! Yay!

Date of experience: April 14, 2023
BooksRun S. — BooksRun Rep
over a year old

Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team

Maryland
1 review
0 helpful votes
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Excellent, Prompt Delivery!
April 14, 2023

I'm very pleased! The book arrived early and undamaged!

Date of experience: April 14, 2023
BooksRun S. — BooksRun Rep
over a year old

That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team

Ohio
1 review
0 helpful votes
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My book was delivered quickly in great condition. This site was easy to navigate and I will be using this site for my future classes.

Date of experience: April 14, 2023
BooksRun S. — BooksRun Rep
over a year old

Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team

California
2 reviews
0 helpful votes
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One of a kind
April 14, 2023

Thanks Booksrun is exceptional. I love Booksrun. No other book company like booksrun. One of a kind. Boomsrun!

Date of experience: April 14, 2023
BooksRun S. — BooksRun Rep
over a year old

We are so glad to keep you satisfied with our services! We make a lot of effort to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team

New York
1 review
0 helpful votes
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Quick turnaround
April 14, 2023

I ordered two books from book run. The price was fair and the service was quick. Books were in excellent condition

Date of experience: April 14, 2023
BooksRun S. — BooksRun Rep
over a year old

We are glad to hear that you are happy with the item received! - BooksRun Team

Illinois
3 reviews
6 helpful votes
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Great purchase
April 13, 2023

This seller was swift in getting the book out. Faster than my expectation. I will order again!
Book was in perfect condition for a used book-hmm (another star)

Date of experience: April 13, 2023
BooksRun S. — BooksRun Rep
over a year old

Thanks for such an excellent review! We are so glad to see that you are satisfied with your order! - BooksRun Team

Kentucky
1 review
0 helpful votes
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Book went through time vortex
April 13, 2023

50 year old movable pop-up book arrived as if it was just taken off the shelf in 1972.

Date of experience: April 13, 2023
BooksRun S. — BooksRun Rep
over a year old

We would like to express our gratitude for such a review! Hope to see you more among our customers in the future! - BooksRun Team

Alabama
1 review
0 helpful votes
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Great experience
April 13, 2023

Easy,fair,fast.dont have time to waste waiting for my money.

Date of experience: April 13, 2023
BooksRun S. — BooksRun Rep
over a year old

Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team

Minnesota
1 review
0 helpful votes
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Good experience
April 13, 2023

Good experience, easy experience. Easy to print label and ship off, payment quick.

Date of experience: April 13, 2023
BooksRun S. — BooksRun Rep
over a year old

Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team

Georgia
2 reviews
0 helpful votes
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Excellent experience.
April 13, 2023

Every encounter has been met with great customer service and lightning fast shipping. Thank you very much.

Date of experience: April 13, 2023
BooksRun S. — BooksRun Rep
over a year old

We are so happy to be of help to you! Hope to work with you again! - BooksRun Team

New Hampshire
1 review
0 helpful votes
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Product was delivered in a timely manner, in good condition.

Date of experience: April 13, 2023
BooksRun S. — BooksRun Rep
over a year old

Thank you for sharing your experience! Also, we are happy to hear that you liked the item! - BooksRun Team

Maryland
1 review
0 helpful votes
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Very fast shipping, item exactly as described. Thanks!

Date of experience: April 13, 2023
BooksRun S. — BooksRun Rep
over a year old

You are so welcome! Hope to see you again among our happy customers! - BooksRun Team

New York
1 review
0 helpful votes
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Great purchase
April 13, 2023

Solid purchase all around, no issues, would use this seller again

Date of experience: April 13, 2023
BooksRun S. — BooksRun Rep
over a year old

We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team

California
1 review
0 helpful votes
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Smooth transaction
April 13, 2023

Everything went as smoothly as possible. Quick response

Date of experience: April 13, 2023
BooksRun S. — BooksRun Rep
over a year old

We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team

South Carolina
1 review
0 helpful votes
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Well packed, item as described
April 13, 2023

The book arrived on schedule, packed well, and as described. Would so business again.

Date of experience: April 13, 2023
BooksRun S. — BooksRun Rep
over a year old

So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team

Oregon
1 review
0 helpful votes
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Always Paid The Amount Promised
April 13, 2023

BooksRun is very honest. They always give me the price as promised.

Date of experience: April 13, 2023
BooksRun S. — BooksRun Rep
over a year old

Thank you for your support! We really appreciate it! - BooksRun Team

New York
4 reviews
7 helpful votes
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Fast Delivery
April 13, 2023

My book was delivered fast and in the condition the company said.

Date of experience: April 13, 2023
BooksRun S. — BooksRun Rep
over a year old

That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team