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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
Order was as described and no problems with shipping.
Received my books in great condition and they arrived very quickly. I'll buy more books from you. Thank you.
Thanks for such an excellent review! We are so glad to see that you are satisfied with your order! - BooksRun Team
Received in timely manner and as described bla bla bla
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
Good quality used title at a reasonable price, safely packaged
Thanks for the feedback! Hope to see you again doing business with us! - BooksRun Team
It was easy to scan & package. I received communication & my money timely.
Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team
I sent them brand new books that they agreed to buy at a certain price and they said the books were damaged and automatically decreased the price they were giving me, made it impossible to contact them and strong-armed me by holding back even the lower price they were giving me. Certainly a rip off, scam company I will never do business with again.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
Great price, in better than described condition, and arrived quickly. Thanks!
You are so welcome! Hope to see you again among our happy customers! - BooksRun Team
Item arrived quickly and was just like described. I highly recommend this seller to everyone.
We would like to express our gratitude for such a review! Hope to see you more among our customers in the future! - BooksRun Team
Supply of the book was excellent. Sunsequently it was awkward that evealuations of their service were requested without any indication of which book they had supplied.
We would like to express our gratitude for such a review! Hope to see you more among our customers in the future! - BooksRun Team
Large selection of books, great prices, fast delivery.
Thanks for such an excellent review! We are so glad to see that you are satisfied with your order! - BooksRun Team
They were super easy to work with and got me the best deals for my books I could find :)
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
Using AbeBooks, the transaction was simple and straightforward. The seller did a satisfactory job describing the book, but may have stretched the condition definition a little. The book if satisfactory but has a loose binding, not noted by the seller.
We would like to express our gratitude for such a review! We will keep improving our services. Hope to see you more among our customers in the future! - BooksRun Team
Very professional company, price was right, product was great and shipping was timely!
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team
Book arrived quickly and in perfect condition, even better than advertised.
So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team
Had a great time returning my books back to someone who would need them! I left my books in the cart on this website for a couple days debating whether I would use this service or not, and the longer I waited, the more they were willing to pay for the books! So I highly suggest waiting for a while and then selling them. Everything in the process was easy to getting the price for them to mailing them at the post office! Definitely use books run c:
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
The book was on good condition and arrived quickly.
Thanks for your cooperation with us! We value your opinion regarding our services and hope to see you among our customers more in the future! - BooksRun Team
I received my book promptly in the condition I expected.
Thanks for the feedback! Hope to see you again doing business with us! - BooksRun Team
Book shipped immediately! Like new condition! Everything was great!
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
I see reviews for other buy-back companies where people get their books thrown away, struggle to get paid, get no replies to their customer service questions, and it makes me so happy BooksRun is the only company I deal with. I've never had an issue with them. I send them books; a short time later I get a deposit (always the quoted amount). The one time I had a question they answered it in a timely manner. As far as I'm concerned they are the only book buy-back company out there.
We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
Quick, good quality merchandise. Description accurate. Prices reasonable.
We would like to express our gratitude for such a review! We will keep improving our services. Hope to see you more among our customers in the future! - BooksRun Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for appreciating our hard work! It means a lot to us. - BooksRun Team