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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
The book was delivered quickly, well packaged and in good condition, as described.
The book, in the condition described on the web, was unexpectedly delivered two days faster than promised: just in time for the weekend.
Thank you for your positive review! We are pleased to have you as our customer! - BooksRun Team
Had no problems and they sent an appropriate amount of updates.
Thank you so much for the positive review! - BooksRun Team
Speedy and great condition
Very satisfied
Will buy again
Thank you for the great review! Hope to see you among our customers in the future! -BooksRun Team
Book delivered promptly, in the condition described. I would order from them again.
Thank you for appreciating our hard work! It means a lot to us. - BooksRun Team
As described and received. It is very important that book condition reported is the same or better when received. Thank you.
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
Be wary of using their service. I was simply looking to make some extra money from selling my used books. However, they lost 2 of my books and refused to compensate me for them. I was also displeased with the other two books that they did purchase, as they ended up paying me less than the quoted amount despite the fact that the books were in like-new condition. SELLERS BEWARE.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
Prompt delivery. Book in good conditions, as promised.
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
I received the order on time and it is in good condition
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
I quickly found what I was looking for ordered it and it arrived promptly.
Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team
No problems. Please don't bother me with this nonsense again,
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
Always had nothing but good experiences selling on this platform. Communication for any issues is TERRIFIC! They are always there to help with any issues or concerns if there happens to be (which is rare by way) I have reccomended this Company to anyone who will listen!
We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
It's simple and easy with BOOKSRUN. Scan your book, enter details, print label, ship and get $$$. Love it.
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
The process of selling my books was made very easy by BooksRun. They provided the shipping costs and sent my check as promised.
Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team
Fair offer and quick payment. Will work with them again.
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
The description of book was spot on and the delivery was extremely efficient.
Thanks for the feedback! Hope to see you again doing business with us! - BooksRun Team
I was surprised at how easy the entire process was. The rental books arrived in great condition (I swear I'm the first person to open/use a few of them!). The books were delivered in a timely manner and everything was very reasonably priced.
Thanks for your cooperation with us! We value your opinion regarding our services and hope to see you among our customers more in the future! - BooksRun Team
Helpful & fair with prompt service.
I received prompt payment after negotiating an agreeable buy-back price.
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
I couldn't be happier with the choosing of Your Company to sell my book. I almost didn't have to do anything more than to take my label from and on my phone to the Post Office! That was it! I got paid! I WILL BE USING YOU ALL FROM NOW ON AND ILL TELL EVERYBODY I KNOW!
THANK YALL
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
Received book in a timely fashion and without any issues.
Thank you for your review! We really appreciate it! - BooksRun Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Your feedback is greatly appreciated! We will continue working on improving our services. - BooksRun Team