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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
I inquired about where my check was after not receiving it for a month. Of course it's came a couple of days after I sent the email. Four out of 5 stars because I think their response to me could have been quicker.
Books were exactly as specified in both condition and contents. They arrived on time and required a signature upon delivery (which I appreciate as sometimes our mail is delivered to the wrong address). I will definitely be ordering my books for school from here for now on!
The book arrived in time and in perfect condition.
Thank you for appreciating our hard work! It means a lot to us. - BooksRun Team
My book arrived earlier than expected and in very good shape.
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
Good good good good good good good good good good good good good good good good good good good good good good good
We would like to express our gratitude for such a review! Hope to see you more among our customers in the future! - BooksRun Team
Love my bible. Service was great! Kept up to date on shipping.
We are so happy to be of help to you! Hope to work with you again! - BooksRun Team
The book was described as "very good." However it had crude underlining in red ink in the opening pages, and the binding was cracked open at the front. These defects were not described (as is required by Abebooks). Maybe the seller is recirculating used college textbooks without inspecting them?
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
It was a bookit was a bookit was a bookit was a bookit was a bookit was a bookit was a book
Thank you for your support! We really appreciate it! - BooksRun Team
Book was as described and shipped relatively quickly, well within the time frame outlined.
Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team
Fair price and super easy. Responsive and nice over email. Would do again.
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
No hassle, no mistakes. That's really all you need!
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
I was able to easily order my book online.
Good description of the quality of the book condition,
Mailed out quickly, and I was updated on the location of the book until it arrived.
We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
Order came quickly & book was in very good condition. Would purchase from Booksrun again.
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team
The books came quickly and in good condition, customer service was very helpful and the return process was very easy to complete. I will definitely be ordering again from BOOKSRUN in the future.
Thanks for cooperating! That's amazing to work with you as our valued customer! - BooksRun Team
My book arrived on-time and the book was in great condition for use
Thanks for such an excellent review! We are so glad to see that you are satisfied with your order! - BooksRun Team
I am very satisfied with my recent experience with BooksRun. I sold my textbook to BooksRun and the process went well and I got paid quickly. Thanks BooksRun!
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
BooksRun had the title I was looking for at great price. Fast shipping. Book in great condition as described.
Thanks for the feedback! Hope to see you again doing business with us! - BooksRun Team
It was very easy to sell my book to Booksrun. Free shipping. Got my check in a couple of weeks. Quick and easy!
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
I am extremely pleased with my purchase from BooksRun. My book was exactly as described and arrived earlier than expected and was expertly packaged to prevent damage in transit.
I would definitely purchase again from BooksRun and recommend others do the same.
We would like to express our gratitude for such a review! Hope to see you more among our customers in the future! - BooksRun Team
Ordered 2 nursing books that came in excellent condition. Shipping was faster than I expected. Excellent place to order books and look forward to making future orders!
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team