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BooksRunReviews 3,023

4.4

From the business

Looking to sell back your textbooks for most cash or buy/rent new at best prices? Fast pay with FREE shipping for college textbooks buyback. Best deals for new textbooks.


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BooksRun Reviews Summary

The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.

This summary is generated by AI, based on text from customer reviews

service
296
value
299
shipping
291
quality
285
This company responds to reviews on average within 12 days
Georgia
1 review
0 helpful votes
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JUST LIKE THEY PROMISED
October 6, 2023

Everything went just like they said it would. Fast transactions.

Date of experience: October 6, 2023
BooksRun S. BooksRun Rep
over a year old

Thank you for your positive feedback, Kay! - BooksRun Team

Louisiana
1 review
0 helpful votes
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Arrived almost brand new book
October 7, 2023

Loved that I reviewed my book and it's almost brand new. Accurate book needed for class. Shipping didn't take long but placement of package by their delivery partner made it easy for someone to take item

Date of experience: October 5, 2023
BooksRun S. BooksRun Rep
over a year old

We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team

Pennsylvania
1 review
0 helpful votes
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Easy Process
October 7, 2023

The book arrived quickly and in great condition. The entire process was seamless and I will be returned to buy more books in the future.

Date of experience: October 5, 2023
BooksRun S. BooksRun Rep
over a year old

Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team

Tennessee
1 review
0 helpful votes
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Smooth and easy process
October 5, 2023

Fast payment when selling and fast delivery when buying!

Date of experience: October 5, 2023
BooksRun S. BooksRun Rep
over a year old

Thank you for sharing your positive experience! We are doing our best to keep our services high-quality! - BooksRun Team

District of Columbia
1 review
0 helpful votes
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Wrong book!
November 10, 2023

Sent the wrong book and doing the return was painful.

BooksRun attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 4, 2023
Arthur B. BooksRun Rep
over a year old

Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team

Canada
2 reviews
0 helpful votes
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57 Orders in Booksrun continues to ROCK
October 4, 2023
Updated review

I am a bookseller from Canada, and I was fortunate enough to start selling used books to Booksrun. Several other Book Buyback services had absolutely no interest in doing business with me as I was from Canada.

57 shipments later, Booksrun continues to ROCK. It is easy for me to figure out which books that Booksrun is interested in and their $ offer; it is easy for me to use the Booksrun APP to create a shipment; and Booksrun pays promptly. Booksrun is good at communicating where my shipments stand in the payment process. A Toast to Booksrun and doing more business together.

Date of experience: October 4, 2023
BooksRun S. BooksRun Rep
over a year old

Thank you for such amazing feedback, David! So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team


Moving books with Booksrun
May 12, 2023
Previous review

I have been using the book buyback services of Booksrun for 10 months now. I am pleased that Booksrun has defined book condition rules, which will make the customer's buying experience better. I have shipped boxes of books for buyback weekly, and my shipments are processed quickly, and payments are timely. 5 stars Booksrun!

Date of experience: May 12, 2023
Massachusetts
1 review
0 helpful votes
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KID LOVES IT
October 4, 2023

We have video of him with the book alone on couch - - enthralled!

Date of experience: October 4, 2023
BooksRun S. BooksRun Rep
over a year old

We are glad you’ve had a positive experience in doing business with us! - BooksRun Team

Pennsylvania
2 reviews
0 helpful votes
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He Said, She Read
October 4, 2023

My brother-in-law commented on LinkedIn about a Florida writer whose work he thought was worth reading, so I ordered it. The self-betterment reading offers is priceless, and thanks to BooksRun, I've got the tiny volume for a rainy day.

Date of experience: October 4, 2023
BooksRun S. BooksRun Rep
over a year old

We are glad to hear that you are happy with the item received! - BooksRun Team

Georgia
1 review
0 helpful votes
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Awesome experience
October 3, 2023

Fast delivery low price high quality……………………….……………

Date of experience: October 3, 2023
BooksRun S. BooksRun Rep
over a year old

That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team

New York
1 review
0 helpful votes
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Recycle your reads
October 3, 2023

Easy to register the return and learn how much $ you will get

Date of experience: October 3, 2023
BooksRun S. BooksRun Rep
over a year old

Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team

Illinois
1 review
0 helpful votes
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Good selection and supper fast shipping. I purchased used. The book was in amazing condition and Graded accurately. Great Book Store to deal with!

Date of experience: October 3, 2023
BooksRun S. BooksRun Rep
over a year old

We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team


Super Great Experience
August 5, 2023
Previous review

The folks at Booksrun were amazing. PurcHsed through Abe Books. The books received were in great condition as described and shipped super fast!

Date of experience: August 5, 2023
Ohio
1 review
0 helpful votes
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Great service
October 3, 2023

Excellent price on the book, very fast shipping. Great experience!

Date of experience: October 3, 2023
BooksRun S. BooksRun Rep
over a year old

Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team

Georgia
2 reviews
0 helpful votes
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Medical Dictionary
October 3, 2023

I sent this to my Niece as a Birthday gift. She likes it a lot, and will be using throughout her education.

Date of experience: October 3, 2023
BooksRun S. BooksRun Rep
over a year old

That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team

Maryland
1 review
0 helpful votes
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Good process
October 3, 2023

Pretty fast, the books arrived as described and in good condition, Thanks!

Date of experience: October 3, 2023
BooksRun S. BooksRun Rep
over a year old

You are more than welcome! Looking forward to hearing back from you more in the future. - BooksRun Team

Missouri
1 review
0 helpful votes
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Painless and profitable
October 3, 2023

Super easy and fast payment. Shipping was a breeze.

Date of experience: October 3, 2023
BooksRun S. BooksRun Rep
over a year old

Thank you for the great review, John! Hope to see you among our customers in the future! - BooksRun Team

Virginia
2 reviews
0 helpful votes
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Very please with my purchase
October 3, 2023

Book arrived on time, description was accurate of the condition of the book. Very please with the service of BooksRun

Date of experience: October 3, 2023
BooksRun S. BooksRun Rep
over a year old

We are happy to hear that you liked the item as well as our services! - BooksRun Team

Indiana
1 review
0 helpful votes
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Thank you!
October 3, 2023

Good price, good service, good books. I look forward to future business.

Date of experience: October 3, 2023
BooksRun S. BooksRun Rep
over a year old

We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team

New York
1 review
0 helpful votes
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Very Happy
October 3, 2023

Great experience - no problems. Have used several times in the past. Always my first choice for purchases and buybacks! Books always as described and payment always received promptly.

Date of experience: October 3, 2023
BooksRun S. BooksRun Rep
over a year old

We would like to express our gratitude for such a review! Hope to see you more among our customers in the future! - BooksRun Team

Kentucky
1 review
0 helpful votes
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Great
October 3, 2023
Updated review

On time great money works for me and things I need to check out understanding

Date of experience: October 3, 2023
BooksRun S. BooksRun Rep
over a year old

We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team


Great
June 12, 2023
Previous review

Wonderful great price offers on time payment received.works out for me shipping payed

Date of experience: June 12, 2023
Washington
1 review
0 helpful votes
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Easy Transaction and Fair Value
October 3, 2023

BooksRun made it so easy for me to get some cash for the school books I no longer needed. From valuation to shipping, this service was convenient and intuitive!

Date of experience: October 3, 2023
BooksRun S. BooksRun Rep
over a year old

Thanks for sharing your experience in doing business with us! We are happy to provide you with good services! - BooksRun Team