Looking to sell back your textbooks for most cash or buy/rent new at best prices? Fast pay with FREE shipping for college textbooks buyback. Best deals for new textbooks.
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
Everything went just like they said it would. Fast transactions.
Loved that I reviewed my book and it's almost brand new. Accurate book needed for class. Shipping didn't take long but placement of package by their delivery partner made it easy for someone to take item
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team
The book arrived quickly and in great condition. The entire process was seamless and I will be returned to buy more books in the future.
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
Fast payment when selling and fast delivery when buying!
Thank you for sharing your positive experience! We are doing our best to keep our services high-quality! - BooksRun Team
Sent the wrong book and doing the return was painful.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
I am a bookseller from Canada, and I was fortunate enough to start selling used books to Booksrun. Several other Book Buyback services had absolutely no interest in doing business with me as I was from Canada.
57 shipments later, Booksrun continues to ROCK. It is easy for me to figure out which books that Booksrun is interested in and their $ offer; it is easy for me to use the Booksrun APP to create a shipment; and Booksrun pays promptly. Booksrun is good at communicating where my shipments stand in the payment process. A Toast to Booksrun and doing more business together.
Thank you for such amazing feedback, David! So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team
I have been using the book buyback services of Booksrun for 10 months now. I am pleased that Booksrun has defined book condition rules, which will make the customer's buying experience better. I have shipped boxes of books for buyback weekly, and my shipments are processed quickly, and payments are timely. 5 stars Booksrun!
We have video of him with the book alone on couch - - enthralled!
We are glad you’ve had a positive experience in doing business with us! - BooksRun Team
My brother-in-law commented on LinkedIn about a Florida writer whose work he thought was worth reading, so I ordered it. The self-betterment reading offers is priceless, and thanks to BooksRun, I've got the tiny volume for a rainy day.
We are glad to hear that you are happy with the item received! - BooksRun Team
Fast delivery low price high quality……………………….……………
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
Easy to register the return and learn how much $ you will get
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
Good selection and supper fast shipping. I purchased used. The book was in amazing condition and Graded accurately. Great Book Store to deal with!
We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
The folks at Booksrun were amazing. PurcHsed through Abe Books. The books received were in great condition as described and shipped super fast!
Excellent price on the book, very fast shipping. Great experience!
Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team
I sent this to my Niece as a Birthday gift. She likes it a lot, and will be using throughout her education.
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
Pretty fast, the books arrived as described and in good condition, Thanks!
You are more than welcome! Looking forward to hearing back from you more in the future. - BooksRun Team
Super easy and fast payment. Shipping was a breeze.
Thank you for the great review, John! Hope to see you among our customers in the future! - BooksRun Team
Book arrived on time, description was accurate of the condition of the book. Very please with the service of BooksRun
We are happy to hear that you liked the item as well as our services! - BooksRun Team
Good price, good service, good books. I look forward to future business.
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team
Great experience - no problems. Have used several times in the past. Always my first choice for purchases and buybacks! Books always as described and payment always received promptly.
We would like to express our gratitude for such a review! Hope to see you more among our customers in the future! - BooksRun Team
On time great money works for me and things I need to check out understanding
We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
Wonderful great price offers on time payment received.works out for me shipping payed
BooksRun made it so easy for me to get some cash for the school books I no longer needed. From valuation to shipping, this service was convenient and intuitive!
Thanks for sharing your experience in doing business with us! We are happy to provide you with good services! - BooksRun Team
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. There are two payment options: check and PayPal.
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. We provide a prepaid shipping label you can use when a buyback order is placed.
Answer: I got mine way early. It said I would receive it on July 9th but I got my book on July 5th! I am so pleased with my experience with Booksrun.
Answer: Hi, Daniel! Could you please provide me with your order number so I could update you on the status of payment? Looking forward to hearing from you soon:) Best regards, Arthur Customer Support Team
Answer: Dear Cindy, Please enter ISBNs in our search line on the main page to see the quotes for the books to proceed. Or, you may use our BooksRun app where the barcodes may be scanned properly, and thus, quotes will be identified. We do provide prepaid shipping labels for buyback orders. Please follow the instructions carefully to ship books to us for the payout. For more clarification, please do not hesitate to contact us promptly for assistance. We are always here for you. Warm regards, BooksRun Team
Answer: Dear Peyton, thank you for contacting us. It appears that FedEx made an attempt to deliver to us outside of our working days/working hours. The redelivery request is usually submitted for either the next day or the first business day, thus, we look forward to receiving your package. We apologize for the inconvenience caused and do hope for your understanding of the matter at hand. Best regards, Booksrun Team
Answer: Dear Taylor, for our buyback orders, we have two methods of payment: by check or via PayPal. Best regards, Booksrun Team
Thank you for your positive feedback, Kay! - BooksRun Team