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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
The books I ordered were delivered more quickly than expected, condition was as described. Satisfied with purchase.
I was very pleased with my purchase from BooksRun. The condition of the (used) book was just as promised. Shipping was quick. Package arrived without any damage. Recommend BooksRun!
So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team
First time customer who will definitely return! Purchased a drawing book at a great price. Lightening fast delivery, too! Thanks!
You are more than welcome! Looking forward to hearing back from you more in the future! - BooksRun Team
Delivered quick and prompt and book in good condition
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
I've sold back several textbooks to BooksRun, and each time they have had the best buyback prices, have processed my books quickly, and I've received payment a few days later.
We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
Can't get any easier to sell books. I didnt have to deal with site fees, shipping cost and customers when i got rid of my old books. And after all that a fair price.
We are happy to hear you liked our services! Hope to do more business with you in the future! - BooksRun Team
I was very please with the prompt delivery of the book I ordered.
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
I have 3 books that I used everywhere. Access is simple.website user friendly. I will definitely used Bookrun next Semester. Don't forget price cheapest
Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team
Received my book prudently in great shape for a good price. 5 stars. This book was hard to find used most places.
Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team
The process of identifying the sale price, shipping it to BooksRun and getting a check was very quick and easy.
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
The book I ordered arrived speedily. It was in unread condition as far as I could tell. Impressive!
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
I bought via abebooks, dont recall how long anything took but book arrived in good order in great condition. Thanks!
You are very welcome! And thank you for your positive feedback! - BooksRun Team
Get experience overall, would sell books through here again
Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team
Book from Abe's Books, New York Rocks & Minerals by Dan R. Lynch was in excellent condition, speedy delivery, and great customer service.
Thank you for sharing your experience! Also, we are happy to hear that you liked the item! - BooksRun Team
We scan the bar code on the books with the BooksRun app. Some are worth more than others. I box the books that are worth a little more. Print the shipping label provided. Put gas in the vehicle and take the box to the shipper. Wait to hear from BooksRun with email and see the results in your account. Look for more books. That's the difficult part.
We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
Book arrived on time in good condition. Will use again for future orders.
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
This book was described in very good shape when in fact it was like new. And it arrived quickly.
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
My order was processed efficiently, well packaged, and delivered in a timely manner. The book was as described and in very good condition.
That’s so nice to hear that you are pleased with our services! Hope to work with you again! - BooksRun Team
Good service. Book was in excellent condition. Thank you!
You are very welcome! Hope to work with you more! - BooksRun Team
I love the ease of use of the BooksRun app, and how it ties in with the BookScouter app as well. However, there is no way (that I've found at least) to print a packing list of the books I'm shipping. There should be a link on the order details tab that lets me click to print a packing list.
We would like to express our gratitude for such a review! We will keep improving our services. Hope to see you more among our customers in the future! - BooksRun Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team