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BooksRun

Overview

BooksRun has a rating of 4.4 stars from 2,917 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner and customer service. BooksRun ranks 2nd among Textbook Rentals sites.

service
294
value
298
shipping
290
returns
145
quality
268
This company responds to reviews on average within 39 days
How would you rate BooksRun?
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West Virginia
1 review
0 helpful votes
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A fresh breath of air
December 30, 2024

Searching for any thing much less reading material at reasonable prices was a chore. Now it is a pleasant experience.

Date of experience: December 20, 2024
Pennsylvania
1 review
0 helpful votes
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Classic book found quickly.
November 25, 2024

A book that I should have read 50 years ago was brought up for recent discussion. I searched for it and found it at BooksRun and had it 5 days later. Almost brand new. Hopefully read at least once.
I'm pleased.

Date of experience: November 15, 2024
BooksRun S. BooksRun Rep
5 months ago

You are so welcome! Hope to see you again among our happy customers! - BooksRun Team

Illinois
1 review
0 helpful votes
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Very happy
April 6, 2025

Book arrived well before estimated date, and in condition as described. Very pleased. Would recommend, Thank you

Date of experience: March 13, 2025
BooksRun S. BooksRun Rep
2 weeks ago

You are more than welcome! Looking forward to hearing back from you more in the future. - BooksRun Team

Texas
1 review
0 helpful votes
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Fast shipping and quality copy
January 30, 2025

The book we ordered was exactly as described and in great condition. Shipping was quick and arrived well before the anticipated date. Extremely happy with BooksRun and will definitely buy from their online store again.

Date of experience: January 20, 2025
Washington
1 review
0 helpful votes
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Bait and switch
March 3, 2025

I put in the ISBN and got a quote. When it was received, the quote went down to.30 cents. Then I had to pay to have it returned.

Date of experience: January 7, 2025
BooksRun S. BooksRun Rep
1 month ago

Greetings, We are indeed sorry to find out that there were issues with the buyback order due to some reason. As an experienced and established participant at the textbooks market, we are eager to provide high quality service to our customers, and we have no interest in deceiving or holding the payment from clients. We are eager to resolve the matter and investigate any issue occurred, therefore, please do not hesitate to contact us directly in order to fix the problem as soon as possible. Warm regards, BooksRun Team

Virginia
1 review
0 helpful votes
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Easy to sell books back
January 30, 2025

The whole process of selling my books back was easy, and I think the prices were fair.

Date of experience: January 20, 2025
Florida
1 review
0 helpful votes
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I'd do it again
April 6, 2025

Great experience, no issues whatsoever.
Book arrives in good condition in a timely manner.

Date of experience: March 27, 2025
BooksRun S. BooksRun Rep
1 week ago

Thanks for your cooperation with us! We value your opinion regarding our services and hope to see you among our customers more in the future! - BooksRun Team

Michigan
1 review
0 helpful votes
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Arrived in good condition
April 6, 2025

The book arrived quickly and in better than expected condition. I'm happy to find some older macrobiotic cookbooks.

Date of experience: March 10, 2025
BooksRun S. BooksRun Rep
2 weeks ago

Thanks for sharing your experience in doing business with us! We are happy to provide you with good services! - BooksRun Team

Florida
1 review
0 helpful votes
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Book came ripped
January 25, 2025

The book had some damage. When I saw good condition I thought it would be better than this

Date of experience: January 15, 2025
BooksRun S. BooksRun Rep
1 month ago

Greetings, Please accept our apologies regarding the matter since we did not intentionally want to make the situation worse, but only to make it resolved in the best way. All orders are packed and sent by our facility following all the packaging guidelines. Sometimes the packages may be damaged during transit. We would like to help you out in this case and provide a satisfactory resolution, thus, please feel free to write to us with any further question or concern. Warm regards, BooksRun Team

District of Columbia
2 reviews
0 helpful votes
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Find and Read
January 27, 2025

Book Run has a great diversity of quality books. I found what I was looking for right away, ordered it and received it in a very timely fashion. I look forward to being able to read more by continuing to use this service. Good job!

Date of experience: January 17, 2025
New York
1 review
0 helpful votes
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Folded pages heavy wear
February 1, 2025

The textbook I ordered was a loose-leaf copy. However, some of the pages cannot be used in the binder because the holes are ripped, and other pages are folded. But the other Textbook ordered was in good condition.

BooksRun attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2025
BooksRun S. BooksRun Rep
2 months ago

Greetings, We are sorry to hear that you could not use the item purchased, however, we are always eager to resolve the issue amicably so that our most valued customers are satisfied with their purchases. Please do not hesitate to contact us directly so that the required investigation of the case and further assistance can be prompt from our side. Warm regards, BooksRun Team

Indiana
1 review
0 helpful votes
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Great Experience
December 27, 2024

Received book as described in a timely manner. Great sources for used books. Great service. Would use again!

Date of experience: December 17, 2024
Delaware
1 review
0 helpful votes
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Fast and Easy
March 3, 2025

While diligently cleaning and organizing our cluttered basement, I stumbled upon a box filled with my old college textbooks—the ones I had purchased to complete my degree about five years ago. As I brushed off the dust and reminisced about late-night study sessions, my daughter piped up, "You know, you could sell those!" Intrigued by her suggestion, I explored online platforms for selling books. To my delight, the entire process was speedy and effortless. Not only did I clear out space in our home, but I also earned a little extra cash from items I would have otherwise donated to Goodwill. It was a rewarding experience that turned nostalgia into profit!

Date of experience: January 15, 2025
BooksRun S. BooksRun Rep
2 weeks ago

We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team

Georgia
1 review
0 helpful votes
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Wonderful condition, shipped right on time
January 30, 2025

I purchased a children's book from the 1980s that I've been trying to track down for years for my dad. The book was in pristine condition, arrived in weather proof packaging two days early, and was so fairly priced. It truly made the holiday season!

Date of experience: January 20, 2025
Florida
1 review
0 helpful votes
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Not satisfied
April 3, 2025

I place an order over three weeks and I still haven't received it.

Date of experience: March 24, 2025
BooksRun S. BooksRun Rep
1 month ago

Greetings, we do understand the frustration that such a situation may have caused. However, please note that we are always staying in touch with the carriers and our local post offices and during current circumstances, we also carefully monitor the delivery process so that we could take certain measures and/or notify our customers. It appears that due to huge amounts of incoming mail the mail carrier does not scan the packages at each location, provides updates in the tracking system with a certain delay or may simply deliver shipments without any updates in the tracking system. Please do not hesitate to contact us directly so that the required investigation of the case and further assistance can be prompt from our side. Warm regards, BooksRun Team

Alabama
1 review
0 helpful votes
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Booksrun: A Great Resource
April 3, 2025

An important book title for our project at an affordable price. Thank you.

Date of experience: March 24, 2025
BooksRun S. BooksRun Rep
2 weeks ago

You are more than welcome! Looking forward to hearing back from you more in the future. - BooksRun Team

Washington
1 review
0 helpful votes
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A lot of effort for too little return.
November 25, 2024

Gathering enough books they were purchasing to meet minimum $ requirements took several hours. In all 35 books which they rejected 2 for very picky reasons, to net appx $16 equated to too little return for too much effort.

Date of experience: November 15, 2024
BooksRun S. BooksRun Rep
5 months ago

Greetings, We are indeed sorry to find out that there were issues with the order due to some reason. Please do not hesitate to contact us directly so that the required investigation of the case and further assistance can be prompt from our side. Warm regards, BooksRun Team

Pennsylvania
1 review
0 helpful votes
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A Baker's Book
February 23, 2025

Book was delivered in three days, at a fair price, and was well within the condition which the vendor had described. Given as a gift and was well received.

Date of experience: December 5, 2024
BooksRun S. BooksRun Rep
2 weeks ago

Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team

Illinois
1 review
0 helpful votes
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Still waiting for a book!
January 31, 2025

Ordered two book of the same title and received only one…still waiting for the other

Date of experience: January 21, 2025
BooksRun S. BooksRun Rep
2 months ago

Greetings, Please accept our apologies regarding the matter since we did not intentionally want to make the situation worse, but only to make it resolved in the best way. All orders are packed and sent by our facility following all the packaging guidelines. Sometimes the packages may be lost or damaged during transit. We would like to help you out in this case and provide a satisfactory resolution, thus, please feel free to write to us with any further question or concern. Warm regards, BooksRun Team

Pennsylvania
1 review
0 helpful votes
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Disappointing gift
January 31, 2025

Purchased (my order recollection was for a hard bound copy) "Charade" as a gift for my husband. What arrived was a paperback-for ~$50.00?! In its defense, he's read and enjoyed it. But $50.00? PLEASE!

Date of experience: January 21, 2025
BooksRun S. BooksRun Rep
2 months ago

Greetings, Please accept our apologies regarding the matter since we did not intentionally want to make the situation worse, but only to make it resolved in the best way. All orders are packed and sent by our facility following all the packaging guidelines. Sometimes the packages may be damaged during transit. We would like to help you out in this case and provide a satisfactory resolution, thus, please feel free to write to us with any further question or concern. Warm regards, BooksRun Team