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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
I was pleased with the condition and speed of delivery.
The book arrived in perfect condition as promised. Finding a used book in this condition is a appreciated.
Book came as expected, with author sig so that's sweet. And shipping was fast.
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
Better than advertised condition. Prompt shipping. Very happy with purchase!
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
Really fast delivery and the book was in excellent condition, much better than they had rated it which I think was good used. Definitely would buy from again!
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
Fast and convenient! Easy to do business with. It was as described.
We are happy to hear you liked our services! Hope to do more business with you in the future! - BooksRun Team
Very fast, quality book.
Hey, I'm doing this out od thee goodness of my heart. Don't tell me how much I have to write. In fact, your doing so strikes me as sort of insane.
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
I was very pleased when I received my used copy, but I was really surprised to find the code for the online version had not been used. I will be shopping at BooksRun in the future.
Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team
I paid $80 for a textbook to find that I didnt need after I dropped out of a class, It was unused and in perfect condition. I got half back $40. I was happy with the outcome as far as that goes.
We are so happy to be of help to you! Hope to work with you again! - BooksRun Team
Great value and speedy shipping. Thank you so much.
Such a pleasure to do business with you, Costanza! - BooksRun Team
A quick response and fast delivery of the book that I ordered was much appreciated. Book was in excellent condition as well.
That’s so nice to hear that you are pleased with our services! Hope to work with you again! - BooksRun Team
BooksRun sent my book very quickly, and it was just as described. I recommend this bookseller!
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team
Had the best experience with books run I would highly recommend books run to my fellow students
That’s so nice to hear that you are pleased with our services! Hope to work with you again! - BooksRun Team
The book I ordered was listed as "very good', but I thought it was "like new"! One of the fastest book shippers, also.
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
I had a good experience with BooksRun. They shipped my book fast, and the book itself was in good condition. I would order from them again.
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
Received the ordered book in less than a week so I was very happy
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
This is a somewhat expensive photography book. I have to question the decision to apply a sticker, which has left a significant amount of residue, to the dust jacket.
Book was delivered quickly.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
Book was as described, delivered in good condition, timely
Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team
Thanks so much. I have come to look forward to each opportunity to do business with you folks.
You are so welcome! Hope to see you again among our happy customers! - BooksRun Team
The book I bought is a beauty (A Child Through Time) and I'm excited to give it to my granddaughter for her 12th birthday. AND it was packaged in paper and cardboard only - no plastic, hooray! And THANK YOU.
We are happy to hear you liked our services! Hope to do more business with you in the future! - BooksRun Team
It was an easy process! They sent me the label, I printed it out, wrapped my books and put them in a box, and shipped them and in about 22 days I had my money,,, it was a check by mail. They gave me what they quoted me with no hassles:-)
We are so glad to hear that! Already looking forward to doing business with you again, Darla! - BooksRun Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team