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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
The book came in good condition, and I look forward to reading it in its entirety. I think the book is very informative and I recommend it to others.
The only suggestions I would say offer more options for being paid when selling books. Otherwise I had an overall fantastic experience doing business with BooksRun!
Thank you for sharing your experience with us, Jessica! We work hard towards improvements every day and appreciate your opinion! - BooksRun Team
I sent the books on a Friday and my the following Tuesday the money had been deposited into my PayPal account. I will definitely sell more books back here. The process was clearly spelled out and easy. I am very pleased.
You are very welcome! And thank you for your positive feedback! - BooksRun Team
Customer service was very nice and helpful I love my books I ordered
Thank you for such amazing feedback, Talonie! We are happy to hear that our representative was able to resolve the case in the most satisfactory manner. Hope to see you again among our happy customers!- BooksRun Team
Found a book at a very reasonable cost that I wanted to read but not enough to pay the outrageous asking price of the author. BOOKSRUN is a great way to do this.
We are so happy to be of help to you! Hope to work with you again! - BooksRun Team
The books were shipped fast and all of them where in very good condition
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
Great, fast service, book was better than described
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
Easy system: found book looking for; purchased online and it arrived very promptly!
Thank you
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
The book I ordered was accurately described, reasonably priced, and arrived promptly. Nice work!
Thank you for sharing your experience! Also, we are happy to hear that you liked the item! - BooksRun Team
The books with leather binding were as described and well protected for shipping.
You are very welcome! And thank you for your positive feedback! - BooksRun Team
BooksRun had the titles I was looking for at great prices. Shipping and delivery was quick and the quality of the books was as good or better than described.
Thank you for sharing your positive experience! We are doing our best to keep our services high-quality! - BooksRun Team
We were able to easily find the book we were looking for at a competitive price. It was shipped to us and arrived on time and in excellent condition, exactly as described. Thank you for excellent service!
That’s so nice to hear that you are pleased with our services! Hope to work with you again! - BooksRun Team
I received the book within a few days of ordering. The book is in good condition as advertised
You are very welcome, Carol! It was such a pleasure to do business with you! - BooksRun Team
Everything was all good. Book was as described. Received it quickly.
We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
The book is in perfect condition and arrived quickly.
You are more than welcome! Looking forward to hearing back from you more in the future. - BooksRun Team
Very happy with my first purchase from BooksRun. Love the book. Great value. Great communication.
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team
Book was in good condition and came quickly. Would order from them again.
That's amazing to work with you as our valued customer! - BooksRun Team
Great used books that look like new. VERY low pricing too! I will be a returning customer!
Can't thank you enough for your speedy shipping also!
So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team
The book arrived quickly and in great condition. A difficult to obtain title.
Such a pleasure to do business with you! - BooksRun Team
My book was in the condition described and packaged well. Delivery was faster than other books I've ordered from other vendors. Thank you.
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive review, Danielle! We are glad you liked our services. - BooksRun Team