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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
I received the book in good time.
Condition not quite as good as I had hoped, but no pages were missing or torn.
I bought a used copy of two books that belonged to a set. They were both in as-new shape. The delivery only took about 4 days.
You are very welcome! And thank you for your positive feedback! - BooksRun Team
Many annotations present in book; none were mentioned in the description.
Greetings, We are sorry to hear that you could not use the item purchased, however, we are always eager to resolve the issue amicably so that our most valued customers are satisfied with their purchases. Please do not hesitate to contact us directly so that the required investigation of the case and further assistance can be prompt from our side. Warm regards, BooksRun Team
Both books were 1/3 of what I would pay for used books at my campus bookstore. Even cheaper than renting them.
You are so welcome! Hope to see you again among our happy customers! - BooksRun Team
The book I ordered arrived surprisingly quickly and in the condition described in the listing. The book was also very attractively priced. Suffice it to say that I'm very pleased.
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
My books were received on time and in the condition as described on the website.
Thanks for such an excellent review! We are so glad to see that you are satisfied with your order! - BooksRun Team
Thank you for your quick fulfillment of my order and it arrived as described. Perfect!
We are happy to hear that you liked the item! - BooksRun Team
The book I ordered came in a timely fashion and exactly as described. Five stars.
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
Great experience! Fast shipping and item as described. Thank you!
We are pleased to have you as our customer! - BooksRun Team
Received my order promptly and the book arrived in super-good condition. I would order from this seller again.
We are happy to hear that you liked the item as well as our services! - BooksRun Team
A very good transaction. My package arrived on time.
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
I'm very happy with the books I ordered and how quickly I received them. They are in excellent condition and I will absolutely use this again.
Thanks for your cooperation with us! We value your opinion regarding our services and hope to see you among our customers more in the future! - BooksRun Team
Searching on the BOOKSRUN site was easy. The books were much cheaper than other places like Chegg and they had most of the books I needed. I wish I had found them sooner when I got my associate's degree! Once ordered, the books came super fast and in great shape. I will be browsing/ordering again in the future.
Thanks for considering us as a seller! We have taken into consideration the feedback to improve our services to keep our customers satisfied by all means. See you more in the future! - BooksRun Team
Book description, price, fast delivery - everything was exactly as I expected.
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
Book arrived ahead of schedule. It was a used book, but turned out to be in virtually mint condition. Couldn't have been happier.
You are so welcome! Hope to see you again among our happy customers! - BooksRun Team
Book came quickly and quality was more than satisfactory. Will use again!
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
Order exactly as described, prompt shipping: will use again!
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
My item arrived in great shape thanks to excellent wrapping. It was on time and exactly what I ordered. Thank you!
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
I love how affordable the textbooks are. I found exactly what I needed and it shipped incredibly fast too. I will be using BooksRun again!
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
Good prices, quick delivery. What is left to say.
I'll be back!
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for considering us as a seller! We have taken into consideration the feedback to improve our services to keep our customers satisfied by all means. See you more in the future! - BooksRun Team