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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
For my most expensive book they claimed it wasnt "authentic" but failed to explain the testing process or give proof.
Don't sell your books here unless you want them to steal your books and not compensate you for them.
I'm disgusted with this company.
I purchased the book from my college book store back in 2017. I don't keep receipts from that far ago so there was no way for me to "prove" it's authenticity. What a joke...
It's been over a month since I shipped my books, and I still haven't received my payment. This company offered the bare minimum for my books, and overall, my experience has been terrible. Honestly, I wouldn't recommend this to anyone.
The book I ordered was exactly as described. It was in excellent condition, reasonably priced, and arrived quickly. Very satisfied.
Still reading - good so far - a lot to think about - taking notes
BooksRun was great to purchase the books. A quick delivery. Thanks!
Everything was fast and smooth. App is very convenient.
The book arrived quickly and was in good shape, as advertised in my search. Good job!
You are very welcome! And thank you for your positive feedback! - BooksRun Team
The items I purchased were great and remarkable service.
We would like to express our gratitude for such a review! Hope to see you more among our customers in the future! - BooksRun Team
Fast shipping, low prices, perfect quality book, huge selection of books - definitely shopping here again
So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team
The book arrived in good time, and was in good shape. I am pleased with the service.
That’s so nice to hear that you are pleased with our services! Hope to work with you again! - BooksRun Team
Exactly what it is, and it is amazing. Love this app and this service!
Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team
Very simple to use, had amazing prices and was delivered promptly! Highly recommended!
Thanks for the feedback! Hope to see you again doing business with us! - BooksRun Team
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
The book ordered was in really good condition as indicated in the write-up. Service was efficient and I received it in a timely fashion.
Thank you for appreciating our hard work! It means a lot to us. - BooksRun Team
Book was hard cover collection of three titles. Excellent condition and superb price. Very fast ship. Couldn't be happier!
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
I was surprised by how quickly my order shipped and how quickly it got to me. The book was brand new! It didn't even look like it had ever been opened! I'll for sure be ordering books from here in the future.
We are happy to hear that you liked the item! - BooksRun Team
My book was in excellent shape. The price was fair. It arrived in less time than I expected.
We are so glad to keep you satisfied with our services! We make a lot of effort to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
Found the book I was looking for at a very reasonable price. Shipping was pretty fast. Would buy from here again.
Thanks for such an excellent review! We are so glad to see that you are satisfied with your order! - BooksRun Team
The book arrived in superb condition - exactly as described. Fast shipping also contributed to an excellent shopping experience.
Thanks for your feedback! We do appreciate your review and opinion about our services! - BooksRun Team
My item was shipped and I received it earlier than expected! Will certainly purchase from this company again.
You are so welcome! Hope to see you again among our happy customers! - BooksRun Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team