About the Business
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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
I got what I ordered in a timely fashion! I really appreciate your hard work over there!
I was very satisfied with my orders. I will definitely order from this company again.
Order was completed as expected
Quality of the book was as described
Will not complete another survey due to minimum character requirements.
Great product and fast shipping.would definitely use again
I was very happy with the timely receipt of my book and it's great condition.
Good and reliable service - thank you. Book arrived right on time.
I received the book on time in good condition and was happy with my experience.
When I went to order a friends book the app wanted me to open an account. There was no choice. I did not order the book.
Thank you for quickly shipping the books I ordered.
They were bought by me and sent as a gift. For some reason your company is sending emails, like this survey, to ME, the purchaser but addressed to the RECIPIENT.
Book, in excellent condition, arrived promptly, just like BooksRun said it would. I will order again.
Fast delivery and the book was of good quality. Would order again with this company
Received an email that my buyback order# ******* was paid and that I would receive a check in 3-20 business days but no later than December 10. I have yet to receive any check in the mail for my order.
I've ordered several books from BooksRun. It's always been a happy experience. Much appreciated.
Very fast turnaround from date of purchase to delivery. Book is in very good shape. I highly recommend using this service if you are book purchasing.
Excellent product and customer service! Vendor was responsible, honest, easily accessible and professional! I will definitely shop this site again!
Easy ordering process, all instructions were simple and we received our orders quickly. The discounts helped us afford college books that we weren't going to be able to get. The return process was just as simple too! Highly recommend!
No problems with product. Arrived in the condition it was promised
I got my book as described in a very timely fashion.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members