BooksRun has a rating of 4.4 stars from 2,980 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner and customer service. BooksRun ranks 2nd among Textbook Rentals sites.
Positive, no issues. Book came as promised. No complaints.
An incorrect book was delivered. It took several emails to correct.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
The book arrived well packaged and in the condition described. Very pleased with the service.
Your feedback is greatly appreciated! We are glad to provide you with good services. - BooksRun Team
I Ordered the book.
I Paid & it was sent & arrived in
Good condition.
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
Ordering was very easy and my book arrived soon after and was in good condition.
Thank you so much for the positive review, Nancy! - BooksRun Team
Received books in a timely fashion and in good condition.
Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team
Good; quick i loved it so much i think i need to buy more books.
Thank you for your positive feedback, Brady! - BooksRun Team
Communication was good and the payment was timely.
Thank you for the great review, Aimee! Hope to see you among our customers in the future! - BooksRun Team
Fast shipping, great condition. Will definitely make more purchases in the future. Thank you!
My book was as described and the shipping was fast.
We are glad you’ve had a positive experience in doing business with us! - BooksRun Team
It was easy to make the purchase and the book was delivered promptly and in good shape.
We are happy to hear that you liked the item as well as our services! - BooksRun Team
The book arrived way earlier than expected. Very good.
Everything went smoothly, payment arrived quickly.
I received my book promptly in the condition I expected.
Thanks for the feedback! Hope to see you again doing business with us! - BooksRun Team
Delivery was quick and efficient. Book condition was as described.
Thank you so much for the positive review, Barbara! - BooksRun Team
I quickly found what I was looking for ordered it and it arrived promptly.
Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team
Books received and payment received in about 2 days. Payment was fair.
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
The book arrived quickly and the condition was as stated.
Thank you for sharing your experience with us! - BooksRun Team
Book in good shape. Good price, shipped quickly and securely
Thank you for sharing your experience with us, Eric! - BooksRun Team
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. There are two payment options: check and PayPal.
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. We provide a prepaid shipping label you can use when a buyback order is placed.
Answer: I got mine way early. It said I would receive it on July 9th but I got my book on July 5th! I am so pleased with my experience with Booksrun.
Answer: Hi, Daniel! Could you please provide me with your order number so I could update you on the status of payment? Looking forward to hearing from you soon:) Best regards, Arthur Customer Support Team
Answer: Dear Cindy, Please enter ISBNs in our search line on the main page to see the quotes for the books to proceed. Or, you may use our BooksRun app where the barcodes may be scanned properly, and thus, quotes will be identified. We do provide prepaid shipping labels for buyback orders. Please follow the instructions carefully to ship books to us for the payout. For more clarification, please do not hesitate to contact us promptly for assistance. We are always here for you. Warm regards, BooksRun Team
Answer: Dear Peyton, thank you for contacting us. It appears that FedEx made an attempt to deliver to us outside of our working days/working hours. The redelivery request is usually submitted for either the next day or the first business day, thus, we look forward to receiving your package. We apologize for the inconvenience caused and do hope for your understanding of the matter at hand. Best regards, Booksrun Team
Answer: Dear Taylor, for our buyback orders, we have two methods of payment: by check or via PayPal. Best regards, Booksrun Team
Thank you for sharing your experience with us, Laura! - BooksRun Team