BooksRun has a rating of 4.4 stars from 2,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner and customer service. BooksRun ranks 2nd among Textbook Rentals sites.
Book arrived as described and on time. Thanks for the great service.
Got a used fruit tree book. Perfect condition for half price. I will be back
The book was in very good condition. That is how it was rated on the website and it was true.
The book was exactly as described, and shipping was fast.
We are so glad to hear that! Already looking forward to doing business with you again! - BooksRun Team
Bought some used books, they arrived as promised, as described.
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
Sent the wrong book and doing the return was painful.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
Orders were received as expected. Shipping took longer than expected.
Thank you for sharing your experience with us, Randi! - BooksRun Team
The package arrived in good condition as was the book.
Thank you for your positive review, Susan! We are glad you liked our services. - BooksRun Team
The book came as described and in the time promised.
Thank you for sharing your experience with us, Thomas! - BooksRun Team
Ordered, received notification it was shipped, and it arrived safely!
Thank you for your positive feedback, Brenda! - BooksRun Team
Great experience and highly recommended. Service was fast and reliable
Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team
Product was delivered in a timely manner, in good condition.
Thank you for sharing your experience! Also, we are happy to hear that you liked the item! - BooksRun Team
Simple process. I am pleased. I will read the book.
So nice to find out that you are satisfied with the services provided by our company! Thanks a lot! - BooksRun Team
Great, easy and quick service. Descriptions of books are accurate and prices were great.
Your feedback is greatly appreciated! We will continue working on improving our services. - BooksRun Team
Prompt. Book arrived in the condition described. Thank you, BooksRun.
You are very welcome! And thank you for your positive feedback! - BooksRun Team
Fine.Fast payment in specified amount. Good communication.
Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team
Great buyback! Quick payment! Glad that they are so efficient.
Thank you for your support! We really appreciate it! - BooksRun Team
Nice condition, fast shipping, and good packing. Two thumbs up.
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
Thank you for sharing your experience! Also, we are happy to hear that you liked the items! - BooksRun Team
Could not have been better. Great condition on books.
That’s so nice to hear that you are pleased with our services! Hope to work with you again! - BooksRun Team
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. There are two payment options: check and PayPal.
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. We provide a prepaid shipping label you can use when a buyback order is placed.
Answer: I got mine way early. It said I would receive it on July 9th but I got my book on July 5th! I am so pleased with my experience with Booksrun.
Answer: Hi, Daniel! Could you please provide me with your order number so I could update you on the status of payment? Looking forward to hearing from you soon:) Best regards, Arthur Customer Support Team
Answer: Dear Cindy, Please enter ISBNs in our search line on the main page to see the quotes for the books to proceed. Or, you may use our BooksRun app where the barcodes may be scanned properly, and thus, quotes will be identified. We do provide prepaid shipping labels for buyback orders. Please follow the instructions carefully to ship books to us for the payout. For more clarification, please do not hesitate to contact us promptly for assistance. We are always here for you. Warm regards, BooksRun Team
Answer: Dear Peyton, thank you for contacting us. It appears that FedEx made an attempt to deliver to us outside of our working days/working hours. The redelivery request is usually submitted for either the next day or the first business day, thus, we look forward to receiving your package. We apologize for the inconvenience caused and do hope for your understanding of the matter at hand. Best regards, Booksrun Team
Answer: Dear Taylor, for our buyback orders, we have two methods of payment: by check or via PayPal. Best regards, Booksrun Team
Thanks for such an excellent review! We are so glad to see that you are satisfied with your order! - BooksRun Team