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Book Outlet Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing and the quality of its books, which many customers find satisfactory. However, concerns about shipping delays and inadequate packaging frequently arise, leading to damaged items upon arrival. While customer service is often praised for its responsiveness and willingness to resolve issues, there are notable frustrations regarding the lack of proactive communication about order status and the handling of returns for damaged products. Overall, the company demonstrates potential for customer satisfaction but must address logistical and support challenges to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I only recently discovered Book Outlet and I wish I discovered it years ago.
There are so many books on my wish list that I found with amazing prices.
It was so easy to navigate thru the website and purchase books on line.
I have ordered a few times now. This last time they were super fast with delivery! Books were all in great condition!
Delivery takes quite a while but that's to be expected with a box full of books coming across the country. Books are inexpensive, are well packed and ship quickly.
The prices are great and the book is in excellent condition. It was easy to order on the website. I will use this site again in the near future.
Book Outlet is easy to search through and just an all around simple and enjoyable experience to find quality books at a good price.
I ordered a ton of books on clearance and I got them really fast. All the books were in amazing quality, even though they were used and I was really happy with all of them.
Online order was easy and came as expected. I will order again.
You used to have prices that were low plus cost of credit card. In the last year or so you have continually used different types of discounts, rewards, etc. making it almost impossible to use the book mark discounts, and raising prices approaching double your original price range. Accordingly I have greatly reduced my use of your service. I guess it proves that gimmicks and tricks are rewarded.
Very Happy with my purchase! Found the books that I was looking for and other cute ones, that came across on your website. As for the shipping, was able to track the package and got it on time. Will defenetely buy more from you. Thank you so much!
Excellent English translation by a Chinese professor of of this No. 1 Chinese classic, a Chinese "Romeo and Juliet" story. Surprisingly low price of $8 per copy for a $23 book. 100% new and excellent condition. Encouraged to buy more copies to meet a minimum $ purchase for free shipping. I did. Books delivered by 'Expedited Parcel' to me personally (I happened to be home) by Canada Post in only a few days. I gave a copy to my daughter. The other copies are for my friends.
LH Kwan, BA (HKU 1963),
Canada Certified professional translator.
Vancouver, BC 2021-09-16
It was an awesome experience! Really liked the customer service team who really helped me out! Big cheers!
My order was cost effective, my invoice was accepted promptly. I was given instructions on tracking the order and it arrived in a timely fashion. I would use this site again.
Good. I bought the books I needed and more. I didn't realize the one book was a paperback and not a hardcover, but after investigating it looks like the book was only ever published in paperback.
I bought around 7 books for my first order, so it came up to be around $40. Considering I was getting so much, the quality was not expected to be amazing. It came about a week and a half after I ordered, and I had no complaints. The books had minor to no wear, perhaps a few stickers that were easily taken off, and maybe a few indentations to the spine. Nonetheless, it was a great experience.
This was my first time ordering from bookoutlet and will not be my last! Great authors/titles for amazing prices! So much to choose from! Shipped fast and books came packed very well!
The books are so wonderfully priced. I can't help but buy so many at once! The books shipped so quickly and arrived in perfect condition. Will definitely keep using this website.
Great website for discount books! That's all I have to say.
I love reading and was reading all of my books off my Kindle. After awhile, my eyes became so tired from the light so I decided I should try to find some real books to read. I went to thrift stores and bought some off of other people, but was wanting newer books. I was told to come check out Book Outlet and I love it! I bought three bestsellers that were published in 2019 for $1.99 a piece, as well as 3 other books for under $2. They all arrived perfect without any marks or missing pages. I was so happy.
From the business
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members