Some of the books I purchased were marketed as paperback but i recieved a pocket book (aka mass market)
Overall satisfied with order. Quick shipping, good prices, and good quality of books. I will definitely order again from here.
I'm used to buying used books for the same prices that I got brand new books from book outlet! I'll definitely be back.
No problems at all with the process. Would like to be able to sort by books from Black authors and for Black kids.
I love Book Outlet! They have so many books at great prices! My book order was delivered on time and tracking was correct!
I received an empty package! There was nothing inside, it looked like the book I ordered fell out as they were packaging it
Awesome and so many books to choose from! The books I ordered got here super quick and they were all in great condition!
Awesome and so many books to choose from!
My books came in a damaged box and were damaged as well, I reached out to customer service and have not heard back
The books were purchased for a friend. They offer a great selection as well as pricing. Order was delivered within 1 weeks time!
Only issue I had was the box was not sealed closed. Luckily none of the books were missing, but maybe make sure to tape up the boxes :)
Thank you, Jackie, for taking the time to leave this feedback. We are so happy to read that none of you books were missing and we will be sure to pass this along to help rectify this going forward.
Book Outlet is going to be a staple in pur house from now on. From selection to pricing, quality and quickness of delivery. Can't wait to buy more!
Books are excellent and in excellent condition. Shipping time does take allot longer than I anticipated.
Although they don't have all the books one might be looking for, the deals for the books that may intrigue you are great and they delivery is quite fast and I will definitely be buying more books again!
I love the cheap prices and quality of the books. But it took forever for my package to arrive. Luckily I wasn't in a hurry.
It would have been nice if a small amt of packing paper had been added because the books moved around a lot and bent some.
Seems to be a scam. No response from customer service. No shipment identification number and no product received.
Shipping was super quick! Ordered on a Monday and it was delivered within a week. I love the books in perfect condition for a much reduced price.
I love the titles available and the prices. My only gripe is with the packaging itself. It leaves the books in a vulnerable position to get damaged.
Answer: Hi there, Thank you for the question. It is generally 3 - 10 business days
Answer: I reached out via dispute with pay pal and heard back right away after waiting days and being on low priority
Answer: Hi, I ordered on Friday Jan 13.I did not get tracking info also but tracking number. But I received my goods this morning Thursday 19 in the morning. I have never waited to long for my goods.I live in Ontario also.
Answer: It could be up to 15 days but right now the shipping is taking longer due to Christmas. You could get it early and you may not. They can not promise anything. They do not control shipping. I have had no problem getting my books though and I order several. Elizabeth
Answer: NO, I do not know anyone in the United Arab Emirates.
Answer: The dust jacket could be missing or could be ripped.
Book Outlet has a rating of 3.6 stars from 1,737 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and new books. Book Outlet ranks 6th among Books sites.
Thank you so much for taking the time to leave us this feedback. We are so sorry you received an empty package, if you haven't already done so, please feel free to reach out to a member of our customer experience team who will be happy to help.