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Book Outlet

How would you rate Book Outlet?
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Georgia
2 reviews
0 helpful votes
Follow Paul F.
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Very satisfied with the products I ordered and the price I paid. My only concern is it took much longer to arrive than most things I order.

Date of experience: December 14, 2022
South Carolina
3 reviews
0 helpful votes
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Beautiful
September 26, 2022

The classic books that I ordered had a soft, suede-like cover with beautiful lettering on them. I love these! And they look beautiful on my shelf :)

Date of experience: September 26, 2022
New York
1 review
0 helpful votes
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Book outlet is very easy to navigate and find what I am looking for. My packages arrive relatively quickly and I'm always happy with what I receive.

Date of experience: January 30, 2023
Idaho
1 review
0 helpful votes
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Great experience, just terrible shipping time
January 11, 2023

Great experience, just terrible shipping time. Maybe because I ordered right after the holidays? Packaging time took no time at all :)

Date of experience: January 11, 2023
Florida
1 review
3 helpful votes
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Missing books
April 29, 2020

After three weeks, my books finally arrived but out of fifteen books I ordered, only six arrived. Hope this can be fixed.

Date of experience: April 28, 2020
California
1 review
0 helpful votes
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Always amazing!
July 28, 2021
Updated review

Always amazing! Wonderful selection, great prices, and quick shipping. I highly recommend Book Outlet to everyone I know who loves to read.

Date of experience: July 28, 2021

Always amazing!
May 3, 2021
Previous review

Always amazing!

Date of experience: May 3, 2021
Virginia
1 review
0 helpful votes
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Ordering was simple, price was good, and the book got here quickly and in perfect condition. I'd gladly order from them again.

Date of experience: January 24, 2023
Idaho
1 review
0 helpful votes
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Super easy to use site
January 27, 2023

Super easy to use site. Shipping takes a little while but is well worth the wait for the price of the books!

Date of experience: January 27, 2023
California
1 review
0 helpful votes
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This is my first time shopping here for books and I enjoyed it. The prices are affordable and they deliver on time.

Date of experience: April 28, 2022
Canada
1 review
0 helpful votes
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Always a great experience, in store or online. Great way to read at low cost, way more affordable then some other bookstores.

Date of experience: August 18, 2021
Alaska
1 review
0 helpful votes
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I ordered 20 books and received a box of four
February 1, 2023

I ordered 20 books and received a box of four. The other fifteen books were in a different package that never arrived.

Date of experience: January 2, 2023
Jennifer B. Book Outlet Rep
over a year old

Thank you so much for taking the time to leave this feedback. We are so sorry to read that only 4 books arrived, it looks like the other package is still in transit. Please reach out to a member of out customer experience team who will be happy to assist further.

Texas
2 reviews
0 helpful votes
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Very easy to use the site
February 1, 2023

Very easy to use the site. All the books (15) where all new and I paid less than $5.00 for each one.

Date of experience: February 1, 2023
Massachusetts
1 review
0 helpful votes
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Great prices for books, some arrived with minimal damage but completely worth it. Not always great selection, but a few hidden gems

Date of experience: May 24, 2022
California
1 review
0 helpful votes
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The books came in great condition, I can't wait to start reading them. Great value and easy to navigate website. Thank you

Date of experience: August 15, 2022
North Carolina
1 review
0 helpful votes
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Price, selection and delivery!
June 25, 2021

All the things I love, great prices, selections were good and the delivery was quicker than I thought! Will definitely order again!

Date of experience: June 25, 2021
Virginia
1 review
1 helpful vote
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Damaged books
July 28, 2021

Some of the books had bent pages or creased covers and all were dirty as if they had fallen on the floor.

Book Outlet attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 28, 2021
Jennifer B. Book Outlet Rep
over a year old

Thank you for reaching out. We are so sorry to hear your order arrived in subpar condition. We would certainly appreciate the opportunity to remedy the situation. We kindly ask that you please submit a Service Inquiry to our Customer Experience Team with some photos exhibiting the damages and we will be able to assist!

New Jersey
1 review
0 helpful votes
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Amazing service
August 30, 2022

I placed an order during their fiction sale and the books were perfect. The items were well shipped and we're in pristine condition.

Date of experience: August 30, 2022
California
5 reviews
0 helpful votes
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UNFORTUNATELY I RECEIVED THE WRONG BOOK
November 13, 2022

UNFORTUNATELY I RECEIVED THE WRONG BOOK. I THOUGHT I HAD ORDERED VOLUME ONE BUT I DID NOT RECEIVE THAT... SO IT WOULD TAKE TOO LONG TO REORDER. I WILL JUST BUY IT AT A CHURCH BOOK STORE.

Date of experience: October 14, 2022
Pennsylvania
1 review
0 helpful votes
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I have always had great experiences with Book Outlet! The selction is great, the price can't be beat, and shipping never takes too long.

Date of experience: January 31, 2023
Tennessee
1 review
0 helpful votes
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This was a Christmas gift that was going to be from Santa and it shipped in a box that said books all over the outside. :(

Date of experience: October 28, 2022

Overview

Book Outlet has a rating of 3.1 stars from 1,733 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and new books. Book Outlet ranks 6th among Books sites.

service
293
value
1,577
shipping
1,577
returns
42
quality
1,592

Instant Feedback

38,477 reviews
+107