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Demetrio did an excellent job in helping us with our booking. He is a credit to your organization and I trust you will recognize his excellent service.
Remember, you as an organization win with people like Demetrio!

The agent I spoke with was very helpful, patient, and courteous. I have nothing more to say but apparently I need to get to 100 words to make sure the wonderful agent with whom I spoke gets his well-earned review.

Professional, pleasant experience. Operator patient with my hearing problems... thank you. Arr at 4 p.m. 4/21/2025... c/o at 11 a.m. 4/24/2025 2 bed, refrig and micro..

Alejandro Sergio walked me through booking a room for my son, and expectations for him to check in. Very friendly, very quick, and very enjoyable experience!

Painless, less than 5 mins answered all my questions. But now it's painful because I need to write 100 characters on the stupid goddamn website to tell you guys that Luis the nice gentleman that helped me did a great job but this review system sucks $#*!. Just let us say that the person who helped us did a good job like what the $#*! bruh gahhtdam

Dave has been very helpful with a great accent to boot! I'm truly looking forward to my stay and Dave made me feel like I was going to be taken care of. I really appreciate that and I'm looking forward to seeing Vegas again!

Mariel was extremely friendly and very professional.
She did a great job explaining the rooms and the room rates. She repeated all the information I gave her correctly. You are so blessed to have her as an employee.

Best online service I ever had. Very pleasant experience. She sounds good very professional in her speech. I know she is a good one cause I too work in customer service at the Austin airport. You keep her she knows what she's doing!

I spoke with Shadonna and she helped me with reservations for the 6 of us in no time.
Great rooms with breakfast for all and cancellation insurance as well. She was so helpful and I'm sure we will enjoy our stay.

Ebony was very patient and kind. I love that each time she explained what to except during my stay she would pause to allow me to ask questions if needed. Just the phone call alone with Ebony makes me want to book again. Great job Ebony!

Lindsey was very sweet and kind when gently letting me know that the hotels I was looking at in Stratford, Ontario, Canada were almost completely booked for the dates I needed, five months ahead! She found me a room within walking distance of the Festival theaters. I was very relieved. She is warm and friendly as well as extremely professional and efficient. She turned my disappointment into relief! 😇

Bethany was very helpful, giving me the charges for the room and what the total cost would be. Let me know there is a $12 a night for park and fly. I really appreciated her expertise in booking our room.

Even though we had to go thrunit a couple of times, Ms Tammera really set my mind at ease. The professionalism shown to me is what had me choose them again.
Ms Tammera is truly an asset and I wish I could get her every time I book

Scarleth was very helpful. The hotel we wanted was booked. She was able to find an alternative. I was happy to get a room at my desired location but when I looked up the location the reviews were less than favorable. Lesson learned, look up your hotel before you book. However, that is not Scarleths fault. She was courteous and helpful.

I needed a room at the last minute for a colleague whose home has been without power due to the storms in our area. After searching online without finding any rooms available, Jacob had me all set up within just a few minutes. He was friendly, helpful and efficient. What more could a person want or need!?!

My plane was rerouted to Dallas and not set to fly to my final destination until the next day. I called late at night and was able to secure a room upon my arrival in Dallas. The gentleman was kind and professional helping me navigate this unexpected unfortunate event.

Kimberly, the reservationist, was amazing. I've worked for 2 airlines and have done my share of traveling. Kimberly is by far the most professional, thorough and nicest agent I've dealt ever with. She is a true asset for the company.