BookOnlineReviews 5,631

Dave right away was polite and patient with me because I couldn't find my rewards number. We finally got everything set for my kids who were stuck in another state. He was much appreciated

Hugo was kind to get me through the booking process quickly and found me the best room for the price.

Excellent and pleasant rep. She was very knowledgeable and helped in some issues on getting the rooms that I wanted.

He was very pleasant and he had a lot of patience with me. My boyfriend couldn't figure out what hotel to stay at.

I'm not pleased with my experience and was booked for wrong date. Now I have to fight Marriott for a refund because the agent did not book as I requested. I'm extremely disappointed

Aminah is friendly, patient, knowledgeable and professional. Thank you so much for your assistance in a difficult situation!
Carol M. 4/26/25 while at Mohegan Sun without a room.

Barbara was excellent in providing assistance with reservations
It was a great experience
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Assistant was patient as I kept typing the wrong card number. She had knowledge about the rates and charges I was informed of the policies and what the hotel had to offer in advanve

You were vey good for your employer and yourself but not good for customer. Added too much items without asking. You totaled up $211. Hotel site charged only 178. Your company was difficult to deal with when asked for refund. However you are good at t as talking with customers

Mae was amazing and quite patient. She helped me book my reservation without any issues. She answered all my questions and took the time to explain everything properly.

Lia was extremely patient and helpful. She made certain that we were clear on all dates, prices and fees. Thank you, Lia!

Had to book by phone due to Hilton on line services being down. The phone reservation process was antiquated, the representative was hard to understand and the chatter in the background didn't help the process also, the representative also said that she could not let me know when the on line reservation process would be back up. Unfortunate, Hilton is usually pretty good. Not today.

Humberto was very polite and informative. I look forward to our stay. The $25 gift card is a good incentive. I'm excited to use the card

Wonderful customer service from David A. When he helped me with my hotel booking. Very professional and quick meeting our needs at a nearby hotel with reasonable rates. Thank you!

Polite, great experience, he did alo of research to find what I needed, we are greatly grateful for his help, the best customer service, also did in timely manner.

Lisa was so patient and friendly. She took the time to answer my questions and search for the best accommodations at a great price.

Very nice gentleman on the phone and answered all of my questions. Very accommodating and pet friendly. A lot of hotels claim to be pet friendly but they have a weight size plus charge fees for the pets. This hotel did not do that.

Adrian was very nice and helpful and set me up with a great deal, thank you for your service and will definitely stay again at your hotel

Friendly, efficient, and very informative. Answered all question….,,,…………………………………………………………….
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Pleasant and professional. Gave me options and accommodated my requests. Grateful for her help. That's anout all I can think of to say