• Bookingace

Bookingace

Overview

Bookingace.com has a rating of 3.66 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bookingace.com most frequently mention customer service, support team, and garrett peterson. Bookingace.com ranks 22nd among Tickets sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 73.5%
Positive
75
Neutral
1
Negative
26
6
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How would you rate Bookingace?
Top Positive Review

“100% recommend! Best Experience”

Carmen R.
4/3/23

I am so thrilled to have found this page! Mike was super helpful and patience as he helped find the best deals during peak season, answered all my questions, and offered reassurance as this was the first time using Bookingace.com. Team is well aware of their role and responsibilities and well experienced in customer needs and service. Would recommend to my friends and family...!

Top Critical Review

“101% SCAM!”

Alicia C.
4/5/23

SCAM!Do not book with them.Same experience as all the other reviewers. I received an email after I paid saying that my flight is not confirmed and I have to call them. Thay changed my flight and asked for additional payment, when I cancelled it, they told me that there is no guarantee that they will not return the money.

Reviews (144)

Rating

Timeframe

Other

Thumbnail of user carmenr592
1 review
0 helpful votes
April 3rd, 2023

I am so thrilled to have found this page! Mike was super helpful and patience as he helped find the best deals during peak season, answered all my questions, and offered reassurance as this was the first time using Bookingace.com.
Team is well aware of their role and responsibilities and well experienced in customer needs and service.
Would recommend to my friends and family...!

Thumbnail of user natanyaw1
1 review
1 helpful vote
June 3rd, 2023
Verified purchase

Justin Brown was very patient and helpful in locating me and my family a ticket at the best deal and price to the time frame in which we requested. He contacted us every step of the way and explained clearly and precisely every step and he even went went as far as to seat each individual next to each other although a extra seat was purchased at the end of the process.
Thank you Justin, your help was really appreciated.

Thumbnail of user aliciac559
1 review
25 helpful votes
April 5th, 2023
Verified purchase

SCAM!Do not book with them.Same experience as all the other reviewers. I received an email after I paid saying that my flight is not confirmed and I have to call them. Thay changed my flight and asked for additional payment, when I cancelled it, they told me that there is no guarantee that they will not return the money.

Thumbnail of user joew58698
1 review
0 helpful votes
May 31st, 2023

Bookingace offers an efficient booking process. I appreciated the straightforward steps and the clarity provided at each stage. The platform allowed me to compare different flight options and choose the best one for my needs. The confirmation email with all the necessary details was received promptly. Thumbs up for a hassle-free experience!

Thumbnail of user rockyholmes001
1 review
0 helpful votes
November 7th, 2023

I tried calling singapore airlines and my call was rerouted to Booking Ace on 30/10 - Time 03:56 PM PST and the agent answered my Call, he transferred my call multiple times to the manager and i spoke to the manger after the conclusion they informed he will cancel my Singapore airlines booking and rebook in Scoot airlines with the same fare and everything would be same as the previous Booking.

The Agent informed me I will get a booking in 30 Min. Nothing was received with the reference number. I checked in scoot airlines and found the ticket he booked had no baggage, no food no seats, nothing.

I tried calling scoot customer care multiple times today and all they informed was unable to track the Booking, you did not call us yesterday some even disconnected as wrong number.

One of the worst customer service

Thumbnail of user roxanar60
1 review
0 helpful votes
September 11th, 2023
Verified purchase

At first I was really frustrated with a misunderstanding of my tickets but this customer service agent managed to calm me down and explain to me the process. He made my booking much better and less confusing. Justin thank you for my day of craziness and despair from car rental, to hotel that day and you having the patience to give me a great deal. My apologies.

Thumbnail of user monte
1 review
0 helpful votes
August 28th, 2023

Thank you Justin B for helping me. He was so nice and helpful. I will recommend to my friends and family.

Thumbnail of user barbarah2919
1 review
0 helpful votes
May 22nd, 2023
Verified purchase

I booked round-trip flights from New Jersey to Oregon for three passengers. Justin Brown was extremely helpful and patient in finding the flights I wanted; there was a problem with our seating assignments, but Justin worked out the details very satisfactorily. I don't travel too often, but would use Bookingace again and would refer others to your website (and I would definitely tell them to ask for Justin Brown).

Thumbnail of user valt77
1 review
1 helpful vote
October 18th, 2023

This company uses the old bait and switch technique for their business, I am surprized that they are still in business. I booked my flights and was told my son called and cancelled the flight. I don't have a son! Then I was told that the airline could not confirm my tickets but that I could pay more than double for the same flight. This company should be investigated for fraud. I give them NO stars

Thumbnail of user seymouro7
1 review
0 helpful votes
July 18th, 2023
Verified purchase

Tim Ramos is fabulous to work with. Friendly Efficient Helpful. Did everything we were promised price tickets seats handicap etc.
Use him if you can. This will be a great start to your vacation.

Thumbnail of user williamc4373
1 review
0 helpful votes
May 5th, 2023

I am so happy to have found this website for booking. Mike was super helpful and patient as he helped me find the best deals during peak season.
I was using Bookingace.com for the first time and I got a good offer also. The team is well aware of their role and responsibilities and well experienced in customer needs and service.
This website is so easy to book flight and customer support is also good.

Thumbnail of user antwany2
1 review
0 helpful votes
April 30th, 2023
Verified purchase

Quick and informative. Garret Peterson was really informative, and he answered all my questions. I left feeling comfortable with the flight process. I will absolutely use him the next time I book a flight and may do something else with him as far as the travel selection goes also. Again, I am thankful that he made this process really easy for me.

Thumbnail of user wrightbetty766
1 review
1 helpful vote
June 7th, 2023

BookingAce.com stands out among competitors thanks to its enormous variety of accommodations and resorts - whether budget-friendly accommodations or luxurious resorts, BookingAce has them all! Plus, detailed descriptions, high-resolution images, and comprehensive search filters enable users to find what best matches their travel preferences.

Thumbnail of user qamidehabpicohujor
1 review
0 helpful votes
June 3rd, 2023

The website provided comprehensive information about each flight option, helping me make an informed decision. I had a positive experience with Bookingace.

Thumbnail of user georgiam259
1 review
0 helpful votes
August 19th, 2023
Verified purchase

Justin Brown provided professional, knowledgeable assistance in the booking of my flight & hotel accommodation. He is a asset to your company!

Thumbnail of user mark73u
1 review
2 helpful votes
June 4th, 2023

I appreciate the transparency in pricing and the availability of detailed information about flights and airline policies. I highly recommend Bookingace for all your travel needs.

Thumbnail of user johnc9949
1 review
12 helpful votes
April 7th, 2023

My experience: Essentially you book a flight at a bargain price and it seems all and good until they call you at a later time saying that "oh your flight couldn't go through, we need to rebook your flight". They then try and "rebook" your flight and the price goes up to something more like the market value of that flight. Basically a baiting scam but not sure if they actually steal your card information. Definitely do not book from them though.

Thumbnail of user georgec1847
1 review
0 helpful votes
May 31st, 2023

Bookingace made the flight booking process incredibly smooth. The platform's interface is user-friendly, allowing me to search and select my preferred flights with ease. The options for filters and sorting made it convenient to find the best itinerary. Overall, a stress-free and efficient experience. Thank you, Bookingace!

Thumbnail of user corak37
1 review
10 helpful votes
April 16th, 2023

Just booked 4 round trip tickets from MSP to Miami for 1,600. Then they called and said it would be 2,000. Don't trust the prices on the website. Fake News

Thumbnail of user shawnl459
1 review
0 helpful votes
May 31st, 2023
Verified purchase

The customer service rep was outstanding as far as helping me with flight informations.

Thumbnail of user ahaan.tch
1 review
0 helpful votes
May 24th, 2023

Bookingace made my flight booking experience seamless. The platform was user-friendly, allowing me to find and book my flights without any hassle

Products used:
Flight Tickets

Thumbnail of user mattc858
1 review
11 helpful votes
March 29th, 2023

After I gave them my card number I was sent an email saying that I had to call them, when I did I was told that I had to pay more.
When I asked to cancel they said only a portion could be returned.
I usually check reviews before committing, this time I forgot.
Scam artists 100%.

Thumbnail of user laureb9
1 review
8 helpful votes
May 23rd, 2023

They advertise clearance prices, and once your credit card number is safely in their hands, will notify you that "unfortunately they couldn't secure seats at that price but since you are their luckiest customer they can give you seats for a modest increase".
Super shady, rehearsed scripts, will have to keep an eye on my credit card for fraudulent transactions moving forward.
STAY AWAY!

Thumbnail of user gaylenep6
1 review
0 helpful votes
September 4th, 2023
Verified purchase

I had to reschedule a flight that never got confirmed and Justin was wonderful in getting us a new flight, being courteous, and very helpful and understanding. Everybody could learn from Justin's professionalism and kind mannerisms.

Thumbnail of user tlisa3579
1 review
0 helpful votes
June 7th, 2023

BookingAce.com stands out from its competition with its highly competitive pricing model. By comparing rates from various sources, this platform guarantees users get maximum value for their money - I was able to secure incredible savings with my bookings thanks to BookingAce's help!

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From the business

Being part of tour enterprise from ultimate 9 years we skilled passengers going through numerous troubles in phrases of understanding airline rules approximately extrade/cancel their flight tickets. Also face troubles that allows you to discover call correction coverage, bags coverage, puppy coverage, common flyer coverage and unaccompanied minor coverage. After seeing those styles of troubles, being a tour professional we determined to create a platform to offer entire data approximately these kind of airline rules. We offer grade by grade technique to extrade or cancel of all airline tickets. However price price tag rules can also additionally range as in line with airline fare regulations and sophistication of service. Our cause is to offer a entire expertise of all airline rules at one region along with pre and publish flight booking.

Mission
To offer innovative, flexible & cost-effective travel products at various price range to enable our customers fulfil their travel plans with absolutely zero hassles.

Vision
To be the most sought-after travel company in the geographical areas we operate in by ensuring that the discovery and buying of a travel product is a “personalized experience” for each customer.

Business History

Being part of tour enterprise from ultimate 9 years we skilled passengers going through numerous troubles in phrases of understanding airline rules approximately extrade/cancel their flight tickets. Also face troubles that allows you to discover call correction coverage, bags coverage, puppy coverage, common flyer coverage and unaccompanied minor coverage.

Company Representative

Thumbnail of user miker1949
Mike R.
Typically does not respond to reviews

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