Boogzel

I sent them an email 2 minutes after i ordered because i realized i'd messed up the first line of my address. They replied exactly 2 minutes later saying they fixed it for me, and it shipped less than half an hr after that. My package arrived 3 days later (i paid for express shipping). And yes, i checked all the timestamps. :) i'm super pleased! The shirts are super cute and despite all the reviews online, i didn't size up and everything fit perfectly. <3 hopefully i can add more boogzel to my closet in the future!

The products are extremely low quality. Refund policy is shady and I was ignored after multiple times contacting them. The return address is in France for some reason (despite claiming they are based in LA). So if you want to return anything, you'll likely pay more for shipping than the refund is worth.

Boogzel is seriously my favorite store for cothing and accessories. Their stuff is so beautiful. I spend way too much money there. I can't find any of the style of clothing i loke to wear in stores, and everyone always asks me where i get my clothing. They always put out new stuff/ The only thing I complain about is the items sometimes quickly go out of stock and I have constantle watch and see of they come back

Awesome experience! Very kind and helpful! Beautiful products as well Of course, I want to recommends them for everyone without any type of hesitations!

I was missing 3 out of the 17 items I ordered. I tried contacting them and they told me to send them the already received items with the barcode? Which I had already thrown out but it made no sense because what the hell does that prove? I received a link from them to track-- only 14 were on there. Im not even sure if they gave me a refund for the missing items... They stopped responding because I voiced how weird it was that they want these details about items that have literally nothing to do with the three that were missing. If you need proof that I don't have them-- it literally is shown that you only shipped 14 in the tracking link you sent me. Side eye. SIDE EYE.

I have been shopping at Boogzel for years now. They have the best styles and keep on always improving their services and shippings. The customer service is the best in the world! They are the sweetest and most helpful! Always responding incredibly fast and go out of their way to help you and delivery a heartfelt messages!
Big thanks to Polina for helping me with my last order and tracking down the Grandma Sweater for me.

I ordered a dress, received a confirmation e mail.
They pocket the money, erased the product from the site and never send it to you. Never answered my email, asking for the status or a refund.
DO NOT BUY from this FRAUDULENT SITE.

Ive shopped online on Boogzel many times before and most of my orders came really quickly; apart from one item that got cancelled and refunded because it was out of stock. The Customer service is also really good, I advice emailing them because they reply quickly and will most likely do something about it.
The clothes are also really good quality and aesthetic too.

I recently ordered shoes from this company, but unfortunately, my package never arrived. Despite sending a total of 8 emails, I have not received a single response—neither through the regular email channels nor on Facebook. I paid for the shoes, but I never received them. This lack of communication and failure to deliver the product has left me extremely disappointed.

I would strongly advise against recommending this company to others, and I personally will never make a purchase from them again. The lack of customer service and failure to fulfill orders is unacceptable, and I regret having chosen to do business with them.

Shopping on boogzel has always been so easy ( i legit just buy my boots and shoes there and it will never change!) Even the customer care have a fast answer if you need help or if you need some informations. Im not disapointed in anything :)

Boogzel Apparel is my favorite online store for alternative fashion. I order from this site aaall the time. The customer service is also brilliant and very welcoming.

Absolutely Love Boogzel clothes but the size fluctuate so much that i end up having to order two different sizes and then sell the other on depop because of the high costs to return item PLUS no actual refund and only store credit! Please address your sizing issues.

Love the clothes and vibes! I accidentally put my apt number in the wrong section so it didn't save it and my package got held at a carrier warehouse but i emailed and the got back to me like within the next day and got it all sorted out! Only thing i recommend is maybe make it easier to find the email to get a response bc i tried a different email before that and i also tried texting calling and it said that service wasn't working. But hopefully i get my package tomorrow since it's the next town over. Angel the employee who i was talking to was super nice! Thanks xoxox

I have bought a few things from boogzel and i absolutely love everything i've gotten
They have a deal going on for free express shipping if you spend more than $100, I thought I had chosen it at checkout but somehow it got swapped back to standart. I emailed them and before I ever replied to their first email, they went ahead and fixed it forme!
Great customet serviceand i have never been let down!

Ordered a variety of items during BF. All were great some didn't fit well on me. The returns were resolved quickly. Ideally a refund would be the money paid not a gift receipt but I can't fault any other part of the service.

I've shopped with Boogzel hundreds of times and I've never had an issue! It's my favourite go to store for anything I'm needing. Fast shipping, great quality, amazing customer service and the size range fits the same for all items so I never have an issue with fit! Love them!

Oh my gosh, boogzel apparel is FABULOUS! One of a kind items with reasonable prices especially with the sales they have going on. I bought 2 tops which I absolutely am in love with and got a ton of compliments on my first day wearing them.

I ordered from them twice. The first order was delivered but the shoes were kinda bad quality and after like month of wearing them they started squeaking every time i stepped on them. The second order was like 70$ and i didnt even get any email after i paid so i guess it wasnt even shipped. I spammed them with emails and they never replied. When i tried to contact them on instagram, they blocked me.

How can you not love this site! So much cool, Eccentric, trendy and colorful stuff.
There is something for everyone, just have to spend the time to took.

I ordered some items for my daughter over a month ago. The items are poor quality and and ship partially. If the four items I ordered I only received two. There is no customer service number and they will only reply to emails. Save your money for a more reputable company. You will be sorry.

Wooow! I am in love, Boogzel has the coolest online shop that I've seen in a long time. They also helped me track my package

I have emailed them several times and they keep saying it's at the post office, went to the post office several times to find out there is nothing! I emailed them again and again with absolutely no response, do not order from them, they will rip you off!

Products did not match pictures, were the incorrect sizes and very poor quality. I followed all their instructions for return but have not received a refund and have had all my emails ignored for months!