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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I am trying to access my email and it has been impossible thus far. The website is hard to follow and when I call no one answers.
Frustrated. Setting up an email for my account SEEMS easy, and i was charged for it, but it does not seemed to be linked to my domain at all!
Too difficult to add specific HTML code.
Plus I haven't found a way to change the background color of the main menu.
I can't use my account and I want it canceled but it's not letting me do that either
Trying to report an issue and it is challenging to get in contact with your support team.
I am so tired of all the problems I have with Bluehost. Seriously, EVERY TIME I try to log in there is an issue. I am seriously looking for another provider.
The huge banner ad upon login is incredibly deceptive. You can't opt out and it comes up every time. I fell for it one time. I just want to log into my account without your constant advertising! I am ready to leave Bluehost over this!
En el soporte y tema de pagos no tuve buena experiencia
I've been having issues with accessing with my WordPress site, but no one can fix it. I kept getting answers that state there's nothing wrong on your end. I'm really frustrated. I've been patient trying to get the issue resolved. It's been a week now.
Difficulty in adding my email account to outlook. Low traffic. An error I cannot find but get emails all the time.
Please stop asking me to rate you every single time I log in - it's so distracting and frustrating!
Because of a system update that your company performed it left my website down then when we tried to use the backup the website no longer works or functions how it once did. The first 2 people who "helped" me didn't punch in the correct information to get the help that was needed. On my third contact to you guys the help desk guy finally punched in the information needed to help me. Unfortunately it ended up doing no good.
The new system is more rigid, more restrictive, it started with many errors and its services have become more expensive while reducing the capabilities they previously offered.
Blue host doesn't integrate with Apple email anymore. Techs on phone don't know and are covering up truth. Lazy. And too many stmp to clean up. And ssl problems
Website response is slow, t takes long time to open website.
Over and again I have had the same issue unresolved for months and moths. Bluehost, a once caring and excellent company in terms of fairness and customer service, has become a giant dissapointment and I have to move all of my business elsewhere. Three or more chances to resolve my issue have failed.
I've been with Bluehost for a while. Ultrawebsite Hosting is where I hosted and then Bluehost took it over and then stayed as Bluehost. I transfer, when I can, all my clients to Bluehost.
I am getting really cross with the fact that whenever I log in you try and sell me the privacy option, and then pop up this questionnaire!
My Debit Card which I used in the past for Bluehost was rejected!
I've never used a Credit Card nor have I ever needed one. I had to borrow a friend's card to pay for my hosting on BlueHost!
This is ridiculous, I'll have to move to another hosting provider next year if you don't allow my bonafide bank's debit card, which I have used on Bluehost without issue.
Complex to log into wordpress. Bluehost has never been able to help resolve this which means we constantly waste time.
Bluehost has also never managed to resolve an issue with backup of our website.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members