Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times and easy access. Bluehost ranks 1st among Web Hosting sites.
Dedication means nothing to you! I've been with you since your domains cost nearly nothing. (Since around 2008)> Now you have jacked everything up so damn high it's ridiculous. Now I have to pay extra for emails? WTH? Everything that once was, is no longer. I will be looking for another hosting service. I can't take your price hikes any longer. You've become so greedy, just like everyone else! Good luck to you when everyone goes elsewhere! Staying with you all these years got me nothing!
The agent went beyond the call of duty to help me out with my issue. I was truly amazed at her friendliness, care, and concern, and the ability to resolve the problem. I've always loved you guys, but now I love you even more.
I regret to inform you that I encountered a situation where I had paid for a website transfer. Concerned about its expiration, given the site's relative youth, I promptly reached out to customer care for assistance. They assured me that there was no cause for concern and promised to guide me through the process, ensuring that I wouldn't incur any additional charges. However, despite their initial assurances, they ultimately failed to provide the necessary assistance. Consequently, the transfer expired, accompanied by a message indicating that if I wished to attempt the transfer again, I would need to pay once more. As a result, I intend to move my domains to a different hosting service once they expire
When things go wrong, the teams are not helpful in sorting it out and it takes a lot of pushing and time on our side to follow up on every little aspect. Not only did you leave us with no website and emails earlier this week due to errors on your side, but we are still waiting to find out why it happened and how we will be compensated appropriately. We lost business due to this and also we wasted so much time pushing to get everything back online - was not a good experience.
Ive been working on an issue with my email. DNS was changed and it broke my smtp settings. My email was down for 2 weeks before anyone could figure out why. I called 2 times and both gave me different answers.
It sure seems like you keep adding things to charge me for, such that I can't keep track of what they are or what they do. The cost of your services has consistently gone up. I will be switching hosts soon. Even if another host does the same thing, at least I'll be better off for a while.
I am asking already for more then 24 hours for a backup. Each time you guys tell me it is in progress. How difficult is it to put back a site of 300 mb? We are a running business. Most hosting companies have these things by default. I
I wish there was more transparency with billing. I'll get suddenly billed for things without warning, and for multiple year terms I didn't agree to. I've tried to look up my subscription status for different offerings on the website, but didn't find the information I needed.
Outside of previews through the site editor, my page does not load. I've tried through more than one browser and at different times. It always says the page is taking too long to respond, even though it is a simple site. Also, I cannot figure out how to make the contact form send me an e-mail and every explanatory article I have found is too confusing to decipher.
I came form namecheap so my expectations were very low I was expecting to be confused and end up with problems like having 3 trials for wordpess creation but this has been so easy and responsive. I've not had to ask customer support for anything so far as all of my questions have had clear documentation or youtube videos or skill share lessons to walk me through I spend so much less time wondering and more time creating here.
The new steps to log in is absolutely tedious. And to have an ad pop up before the log in? After I already pay a lot of money for this service is not what I've paid for. I want to log in quick, easy and safely. I don't need to have advertisement shoved in my face. Quite frankly I've been looking elsewhere last few months and have really wanted to quit your service altogether...not happy customer.
My website is down. When I attempt to open it, I receive several error messages: "Deprecated" then a lot of code. I don't know what is happening as I am paid in full for my hosting account. I cannot reach customer service to get tech support. Frustrated and shocked about it.
Data protection is something you should provide with any service to avoid any legal liability. Other services offer that. And as my business is shrinking, I will have to switch to a provider that doesn't charge for simple automated extras.
The website builder doesn't work. I can not even change something simple like font color event though there are easy click options to do so. The size of images auto changes alongside text so I can never get the right fit. The contact page doesn't connect up to creative mail even though I've reached out for help from both sides. I have many more issues. I'm trying to build a basic website. I don't need videos a store or anything and it has been time consumer, a waste of money, and an overall loss. I will not renew with Blue Host.
Frustrating to get things processed. And there are errors on the way which requires phone calls. People are professional and nice. However, there was only one person out of five that seemed to know how to address issue.
Not great customer support. Keep getting error messages about by SSL, which seems to be fine when checking elsewhere. The wrong email address is connected with the account on your end, but you won't seem to fix it.
I'm unable to access my website and it keeps crashing as it loads. It's supposed to be connected to WordPress but I can't actually get in. Images are breaking whenever I do try and reload it. I'm just unable to do anything really...
Your tech support is terrible. No one knows how to fix anything. When I contact tech support, they must be helping several people at once. It took them 10 minutes in between responses, and an entire hour and a half to resolve one of the issues.
Pretty smooth. This was my first attempt at website building and a lot of people told me it looks professional and its easy to navigate. I just followed the template and I'm happy with the results and feedback.
I am a customer of BH since it was established in 2003... never I went through troublesome time such as nowadays. For the last 3 months, I encountered many financial, technical and design issues due to hacking event. Some issues continue without real support.
Wordpress's constantly changing functionality is a disaster. The feature that allows you to type in a keyword and auto-populate links suddenly stopped working, which has made my blogging much more difficult. So disappointing.
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.