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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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The user interface around the operating system was difficult to understand, so I felt that it was not suitable for Japanese people.
Since Bluehost has made changes last years I continuously have spent hours trying to access my account with passwords not working even though they are correct and many other issues. Also its crap when you now come on it it doesn't go straight to the website page. Its gone from a great platform to one I won't recommend at all!
Will open a chat. My website is grayed out, I cannot access it. I spent an hour on chat yesterday and they couldn't say why. Will try it again.
Have to go through click bait adds to get to my email administration. No stars for that. No longer support joomla
Every time I have a support request the technicians always beat around the bush.
I can never get a straight forward answer. Just be transparent and tell me the truth. I can live with it and move on.
As a result we are looking for a new provider.
Very confusing and not as easy as they say it is to set up. I'm having a lot of issues with my web email too.
I have had nothing but problems since I signed up, I have spent all last week on the chat with people who cant figure out the correct problem but somehow keep finding other problems to fix instead...this whole thing has been ridiculous
I have been trying to figure out why our emails don't go through from the branded email section. I have called at least once a month for the past several months and each time the customer service department said it was fixed. 48 hrs later I have had the same problem. They said they would update the API and that would fix the problem. It never did. I had to start all over again, step by step to fix the problem myself. All I had to be told was, "your mailer expired or wasn't installed correctly" instead of months of not being able to use our branded emails. Why don't you have a team that is more knowledgeable about your email system?
I was able to easily update payment method. When entering BlueHost, I clicked the wrong button and suddenly ended up on a site for CyberFortress which seemed to indicate that BlueHost had been bought by CyberFortress which is not true.
Many attacks to my email
Many payemtn without benefits as per suggestion of tehcnical support but without solving my issues
Since you change the site's interface, it becomes almost impossible to get anything done.
You don't fix something that's not broken, unless to improve it.
What was done was make it unusable, especially for me who have been using BLUEHOST for almost a decade.
I enjoy the webhosting and ease in which I was able to set up my blog.
Luckily, your email was very specific as to what I was supposed to do. The domain section here was confusing. I had to keep going back to see the instructions.
Makes word press pretty easy to use. However a month of help desk is also worth the money.
Pretty good but the security system has been a little frustrating. Seems like system keeps forgetting my password.
Constant problems logging in, email goes down if you delete a site you thought was not connected to the email... like everything about this company and UI/UX is WRONG and it has messed with my business a LOT.,
Overall I am happy with the hosting. Email has been very hard to use especially with an iphone.
Most things are good, would be 5 stars, but I have to click too many times to get to the pages I use most frequently
Website builder is not as friendly as it advertises. Some of your customer service people are just flat rude. Prices are too high for a 501c3 organization.
I don't care for the constant changing of login procedures. Or the fact that every now an then, you wont let me into my website. If you need me to change my password for security just tell me.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members