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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I wish there was more transparency with billing. I'll get suddenly billed for things without warning, and for multiple year terms I didn't agree to. I've tried to look up my subscription status for different offerings on the website, but didn't find the information I needed.
Trying to get my email fixed. Support worked with me yesterday. Said they would call back or email in 30 minutes. It's been 29 hours. Still not working.
Still can't get my ftp issue resolved after several weeks.
My site was reverted randomly to the day I signed up with you. None of the changes I've made since then can be restored. No explanation has been given as to how that could happen or why it happened. My site a records were pointed to a default IP and the SSL cert was removed. No explanation has been given as to how that happened. This is rediculous.
Incoming email are delayed, sometimes for a couple of hours.
Anytime I have had a problem with my website staff has always been helpful and clearly explained things to me in order to resolve the issue.
Navigation is poor and customer hold times are long
The interface is confusing. DNS Management is not easy to access for delegated sites.
Every month since for the past 3 years, there has always been a problem.
I contacted help earlier today and got the rudest, most unhelpful help ever.
Bluehost initiated a number of changes (user ID, etc.) and did not inform me, so I'm having a lot of trouble getting in
Nothing is working. My websites are done and I am getting nowhere.
Excellent customer service. Just spoke to Stephanie and she was awesome - incredibly friendly and helpful!
Excellent. Bluehost is an excellent service. Lisa was an awesome tech. She resolved my issue perfectly.
Took several calls and online chat support to get domain transfered, now the email service I paid for doesnt work. And it took over 2 weeks to get domain transfered and working. I followed the email setup steps but does not work. WIll be contacting support again.
I have had a horrible experience with Bluehost, especially in the past few months. I've even expressed this on quite a few support calls and asked to speak to a Manager. None would return the call. Finally, after 4 or 5 promises of a Manager callback, I called and refused to hang up until I spoke with a Manager. I ended up speaking to Ritz. She helped clear a file backup issue but did not care in the slightest bit about my concerns and complaints regarding your company's horrendous service. I am truly thinking of going back to GoDaddy or some other hosting company.
Everything has been simple to use and easy to understand
How to plugin Languge in theme? And i find it hard to add languge to pages becuse i have to repete page in spesefice languge
Bluehost refuses to reduce my licenses in Google Workspace to two licenses. I will be moving away from Bluehost shortly.
I'm working on a blog website for my sister. I have over 50 years of experience in computer programming and I maintain a code-heavy ASP.NET website. I have found the whole process with her blog incredibly confusing and difficult. She would have no hope doing it for herself. I don't understand how non-programmers can possibly configure a blog.
There appears a lot of services billed that I don't ask. Then I have to do a complain to fix it
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members