Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
I'm a total novice so the learning curve is pretty steep. I found a YouTube tutorial that helps a lot and I'm hoping to find a guide on your site.
Too confusing to set anything up. Too many add on options, and it creates an unnecessary chain of tying it all together. The fact that your options are with Google is already a bad sign. They always want to lump everything
SSL certificate is not working properly and the design portal for building the website is difficult to navigate.
In this year my website has never shown up in google search. I have tried everything I know to do including calling you. I am really not sure what I am paying for.
Confusion about what services were added to account on checkout
Being prevented from adding more Google Workplace users. Super frustrating
Theme was hard to get working after purchase. I haven't gotten it to work yet.
I just can't see the answer of my question: what does it mean Statut: coming soon? Is all i do is allright?
I have previously built a website for my business and this experience to build a blog for myself is extremely confusing.
The period for available refund for Google Workspace should be extended
Still having a hard time navigating my way around.
So far, much easier to use than other hosting services.
Not always easy to take apply the information in the faq, still getting the hang of the programs
This is my very first attempt at a website. Bluehost came highly recommended and I'm going by the tutorials on YouTube. I'm struggling but learning something every minute.
A little difficult to get the hang off without the tutorials
My ignorance isn't bliss in this experience, (some key board experience is minimal ")), overall it's simplicity is wonderful! My eighth grade public school child has been able to set it up with ease thus far.
I was charged for a product I did not want. Customer service pretty much just said "too bad". They were absolutely no help, now I have to contact my credit card company to resolve the issue.
My main domain was created wrong and am having a bit of difficulty changing it
BLUE HOST will continue to charge you even when you opt out of their services, even after you speak to agents telling you that you're good and the auto renewal won't occur it will keep happening and when you attempt to remove your card information from your profile it does not reflect, when you attempt to call them they hang up on you, when your cards decline they will pull the money directly from your account…they will add additional services on your account that you did not sign up for either, just don't bother with BlueHost!
I've tried calling and chatting several times because the settings for Google Workspace won't work. I sat on hold for so long with both that I gave up.
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.