BluehostReviews 21,468

I need help. I keep reaching out to chat with tech support. It has not been effective so far.

Struggling with wordpress. I am utilizing plugins and youtube video tutorials to make progress building website.

Trying to load a theme on WordPress and it's not loading. Getting stuck at 43%

I've been having problems getting my blog site set up. It's been more than thirty hours since I made my purchase and I still don't have a working blog. Problems with SSL and DNS, things I know little about. I'm about to try for a fourth time to get things set up, if it doesn't work I'll try calling for help.

I feel like the process of setting everything up could be laid out much more simply than it is. It is very difficult to figure out exactly what steps I need to take and where and when to take them. I think whoever set up this site for use is too close to it to really see how far the instructions need to be broken down for most people to understand exactly what is to be done. It should be more obvious and simpler.

When our hosting was suspended by Newfold a month ago, Bluehost's team and support advised us to wait rather than purchase new hosting. Even though we didn't want to wait at first, the Bluehost team's persistent encouragement and reminders forced us to wait and ultimately took care of the problem on our behalf.
We have been using Bluehost as our top choice for all of our web and CRM clients for more than ten years now because their assistance is so incredibly courteous, calm, and professional, and there is a 99.9% likelihood that your issues will be resolved on the very first attempt.

This has to be the most terrible customer service that I've ever received. After hosting my Wordpress site on Bluehost it immediately started getting malware attacks every single day. I had tried to call them and they would hang up on me in the middle of the call and not call back. Tried to resolve via their chat and I was literally on chat for 2 hours a day trying to figure this out. They kept blaming me for out of date plugins, absolutely untrue. I'm a Wordpress professional and been hosting with Godaddy for years. I thought I would try Bluehost for this website to save some money and it was a huge mistake. Their servers are a huge breeding ground for malware, they have the worst support for any software, tech or hosting company on the planet and they will watch you walk away from a 3 year contract after 3 weeks of agony and not give you a refund. How they are still in business is a complete mystery. Had I read similar reviews here I would have known. Once I moved my site to Godaddy I haven't had a single, not one, malware attack or issue.
Finally...the most frustrating thing I ever experienced is their insane chat. They wait 6 or 7 minutes between each question and they have tp do it on purpose, I guess hoping that you will just go away but it makes it even more frustrating when you are trying to resolve an issue and they keep asking you the same question over and over. It was never more freeing to finally be rid of this company and never have to chat or speak with them again.

Building my website is not intuitive. I have no idea what I need to do and didn't plan to pay someone else to build it. Very disappointed in how clunky it is.

This wordpress is so hard to use. 1000 times harder than godaddy or wix. I have designed many sites. I cannot even change the fonts or colors on my theme. It is ridiculously hard to use. I will move hosting ASAP.

Blue host is not verifying my domain I have waited since signing up over a week ago and called twice with no luck in getting things verified to get a usable email in google workspace. I am frustrated...

Big thanks to Greg gottfried to set me up through his link on udemy!

Your sales person said I could contact them anytime. I have tried several times to no avail. He needs to contact me via e-mail on Monday for I don't see a Bluehost Web Builder blue box at the top right and it NEEDS to be there so I can at least pick a freaking theme.