From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
The Wordpress session expires regularly and I found no quicker way to re-access than to access bluest first and then log in to Wordpress. If I try to log in when it says the session is expired, Wordpress would not accept my password. I would really like to solve this.
Really bad chat function, the person was ignorant of some basic info about different kinds of templates
Overall it's good, however it's been two days since I've been able to view my website, due to many errors coming up such as SSL certificate error, secure connection error, etc. Just got done talking with Customer Service Chat & told me it's a Bluehost Security Team problem with SSL. I understand things happen, but it'll be great if you guys notify customers.
I FORGOT MY PASSWORD TO GET INTO MY WORDPRESS WEBSITE. I NEED IT TO BE RESET. I'VE WORKED ON MY SITE ALL DAY AND IT TIMED OUT. I NEED TO GET BACK IN IT.
Splendidly perfected and permanently and also to stipulated together we are great.
I waited to get on the phone with an agent who was great and sent me a link to reset my password so that I might change the preferred email on my account.
Now that I am here, I can't change the email, and I am again on hold waiting for your chat and on the phone support to respond.
I've had problems with WordPress on organizing my site...
I gave 4 because to someone that knows what they're doing it's probably super simple, it seems pretty self-explanatory; i just don't know what any of it means. This is my 1st time having ANYTHING to do with building a website or owning a domain.
Just trying to learn and navigate the new process.
Not as easy as adveritised. Thank goodness you have great phone support. Roboresponder on chat is useless.
Can't access my site. How long does it take a website to migrate over?
Tom
The website is not publishing, too complicated for the user, and many unnecessary steps which are not needed in beginning.
I'm a new customer trying to get the status of a wordpress migration from another hosting company to BlueHost. It is talking forever to get a response through your tech support chat.
This is a nightmare. What happened to bluehost in the last three years? I am spinning my wheels on basic stuff like site launch. Can't get the "coming soon" to go away. Have had terrible time logging in. When I let bluehost install wordpress, it install all kinds of other stuff too (plugins). Bluehost plugin is confusing. I just want to launch a basic wordpress. How is this so difficult?
Very hard to manage the services, slow page loading
The chat doesn't provide me with any values. So useless!:-(
I signed up for hosting with Bluehost and thought I would get access to WordPress.org, but when I try to log into WordPress, it says I need to put in my WordPress id and password, which apparently I do not have. This is very frustrating!
Having trouble changing logo in header for all pages..
You over charged me and i wanted to move my domain name here... i should have just used the free one offered, but there was no advice on that. So no, I'm not too happy right now
I have nothing but trouble trying to get on my site especially since the up grade. Thank god I have another platform because I usually give up trying to get into my site. I am seriously thinking about canceling my membership.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members