From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
The customer service at bluehost is always so helpful. I've never had a bad experience with them no matter how stupid my question.
I registered for a new website, but keep getting "deprecated" messages when I attempt to set up the site. Very confused.
I have only scratched the surface; but so far, so great!
Some confusion on why the images didn't show when it was time to approve tranfer of my site and now getting 403 forbidden error when trying to view the site and getting 500 internal server error trying to access the wp-admin
I just started up my site today, and I'm having DNS problems. It won't display the site or allow me to login to Wordpress
It's extremely hard to build a beautifully looking website and use all the other functions. Things like choosing the size of the boxes should come standard. Choosing the character type. Everything is not intuitive at all. I am very disappointed, i thought your service would have been better. I can't connect it to adsense, i don't find any html section, so this has been a total waste of my money. Extremely unsatisfied.
Interface isn't easy to learn, but thankfully the community is helpful.
Not User Friendly! Purchased a theme and it will not install.
Bluehost has been one of the least intuitive user experiences of my life. I am an IT professional and find it so incredibly confusing to use. There is an inconsistent experience between web and mobile versions. I just had to go through the site creation process to get to my account's homepage. There was no other way! And there's no logout link/button anywhere. Furthermore, the wordpress interface is also hard to use. I can't believe the internet says this is the best place to run a wordpress site - not for someone who is trying to get started with little learning curve.
Site is super hard to navigate, I cant figure out how to get my site started
Great, learning more every day and my site is looking very nice.
The instructions for setting up existing domains are unclear and I am currently in a loop of attempting to add a domain and it constantly loops between two pages rather than going to the next step in the process (without an error message)
Hard to understand, also Word press says I do not have an account after using it several times?
The server can never find me, I have to press submit 3 times with the same username and password to log in and my wordpress always logs into an old wordpress that I had deactivated by bluehost.
It took me several days to even make a purchase on Bluehost because I was met with a ton of error codes. I should have taken that as a warning sign. When my purchase finally went through, my website now has tons of issues. I can't create my website, I can't log into WordPress...I literally can't do any of the things that I'm paying for. When I've reached out to support, they've made me repeat myself over and over and over again, only to leave the issue unresolved.
I am starting out to build my website and I hit the customize button and it loads...and loads...and never does anything...just keeps loading
The site did not allow me to create my own domain name when I chose to do so later.
I called for support and the operator didn't know how to assist.
I am completely frustrated! Nothing is the same as the course that I am trying to follow. I can't find the themes that were suggested and I don't know if I am working with bluehost or wordpress or both. I already had the computer change my domain name and I was charged $15 instead of the promotional $11.88 for the privacy policy.
I bought a site, have posted, and cannot sign into it from another computer, and your directions are useless. WTFG?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members