From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
Your AI and it's automated responses are unhelpful.
I was unable to get help migrating my site, told to pay for an appointment. The link sent was how to schedule a paid appointment for later this week. Very unhelpful as I wanted to migrate today. Ended up having to delete everything and start over. THANKS A LOT.
I'm really trying to begin my website after it was transferred and am struggling setting it up going round in circles..
We are trying to create a website for the last hour or so it crashes all the time. We couldn't do it by ourself
I am new to all of this and the site made it super easy!
Very hard to use, I spent probably four hours trying to open the editor for the website, turns out the theme im using is conflicting with the plugins, and there were no help from bluehost whatsoever. Things are slow and confusing. But I have to admit, bluehost is cheaper.
So far customer service has been great. I haven't had a chance to do anything much, though.
Absolutely awful service. Nothing is working, no issues have been resolved after speaking with CSA's multiple times I am wholly and completely unsatisfied with this pigs dinner of a service that you offer.
Problem during account setup has made domain configuration a complete nightmare. Not worth the hassle. Moving to another provider.
Site has been slow, your system cant log into my wordpress site. It loads for 20 min than i get an error.
I keep having problems logging in. It says my credentials are wrong but they're not. I wrote down my login when I created it. When it finally lets me login the actual process of working on the website is so difficult and confusing. This is not the first website I create but it is the first using blue host and I have to say so far it has been a hassle.
I'm excited to get started with my blog, but disappointed that my WordPress name was automatically assigned based on my Bluehost credentials and now I can't change it. The only communication I got from Bluehost was a receipt for my payment. It would have been helpful to receive communication about setting up WordPress on my own accord, not having it automatically assigned.
Bluehost is well known and easy to use, even for me (someone who has little knowledge with building websites). Its a great platform!
I am so confused trying to set up a blog. I have no clue what I am doing.
So far, I'm found your interface somewhat confusing
Could use some typical getting set up, migrated, restore backup guides to help someone navigate their first time through.
Things are not going as smoothly as I would hope. Pages are popping up blank and stuff.
Unable to install a premium theme i ordered. Customer support destroyed website trying to fix it, then signed off and left
I've had issues accessing my web site from the start. I keep getting an error whenever I click on any of the links to customize or update my page. So far, my experience has not been very good.
I expected to recieve a free migration of my website from another host, I feel I have been misled by Bluehost. I am now told I can pay for the migration or do it myself manually. Thank you for those options. I will try & migrate the website manually but if I cannot do it I will cancel my subscription within 30 days
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members