From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
I needed to reach out to customer service and they were very helpful.
Still waiting for everything to change over to my the domain I purchased thru Bluehost. For some reason it assigned a temporary domain and I had to call in to request it to be changed. Very inconvenient and sets my schedule back!
Nothing on the site loads. How do i get my money back or fix the site
The navigation is nice but, it is a bit hard to understand as of right now. I'm sure after a bit I will be able to navigate it perfeclty
The wordpress blog pages and the shortcut pages won't connect, so its like I have 2 blogs, which is very confusing.
I love the detail available to make my website more professional!
Super complicated and the $60 theme I purchased crashed my whole website. 8 hours trying to get a site set up and now I'm out $200 + time. Super disappointed.
Templates are difficult to navigate. 3 months later I still haven't made progress
I am completely confused. Have no idea how to set up blog.
I thought I would have more help to create a website, but I am struggling in part because I have no knowledge of what to do or all the terms that are used to create a website. This may be my own issue, but I can't seem to get them to call or walk me through a process to begin to build a website.
Pricing is excellent but setting up the website is difficult.
I have struggled navigating, but support has been fabulous at walking me through any challenge!
Surprised at the great value to speed ratio with Bluehost compared to Godaddy or Hostmonster. Will use it for every non-enterprise site from here on forward!
Chat was hard to use and took 20 minutes to be connected with someone live
Getting my theme I purchased to install has been difficult
Overly complicated. 2 days and I still can't get my blog how I like it.
At the beginning was hard and now i think it can become easier
I'm floundering around not knowing what I'm doing. Why does my theme look different from my post? Why is my status 'coming soon' when I publish? It's a steep learning curve for me. All I wanted to do was write a blog. If only it was that simple...
Honestly bluehost is not very user friendly if you are a new... I am so confused and very frustrated in creating my blog. Hoping I don't get too discouraged before I even start.
Keep getting ssl errors - says security error - cant get into wordpress
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members