Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
The migration tool doesn't work even though it meets all the criteria.
Your online support has been fabulous for a tech-phobic person such as me. Thank you for your responsiveness and quick resolution!
Its difficult for people building there first website to know where to begin
The rating is 3 for now. I'm learning to navigate a little each day, but so for my experience is good.
Not bad, actually. The customer service has been superb and fast.
Good so far, I do wish the premium searches had more filters
I went to purchase a domain name and some crazy other domain appeared and now it is in my account and I want it out, it is also my user name so it is affecting my usage. I would appreciate someone to reach out to me and help me get this straightened out.
Nice please enter at least 10 characters. Please enter at least 10 characters.
I cannot work out how to cancel all my stuff on bluehost.
We could never use the site because of a previously unknown company of the same name.
Thanks
You have charged me hosting for a website address that I already own with Hover.com? and im not impressed!
Hard to navigate on this field but there is so much helpful information to get through it.
The people i have dealt with have been amazing, but the chat is slow and cumbersome and takes a long time to talk to anyone
It's too hard. And I'm pretty smart. Ive wasted a ot of time and it's frustrating
Hours on the phone and chat. Help gives mixed answers, delays of 4-10 minutes between responses. Takes forever to get help I need.
Terrible support. Chat is not useful. The phone number do not exist
The basics were easy enough, but adding the analytics and where to build and save got really confusing.
Have not been able to transfer hosting. Live chat no help. No response to emails
I have paid for bluehost to develop a website. I have transferred my domain to bluehost. I am unable to reach the develop a website.
I am trying to customize my site, but the web page is not loading. It could very well be that it is not you, but in the case that it is I would like to resolve this issue. It could be my browser also, but I just want to make sure.
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.