Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
We can't get help to figure out how to help build this site.
Just getting started and have not had enough time to really understand everything.
I'm a regular client of blue host, very easy to use
I am having a problem communicating with the chat feature Because it appears b
Long wait in chat for customer service and issue not resolved
The site is very useful and the tutorials and tips help tremendously.
Could use better guidance for react Js integration
I got multiple login failures today, despite using correct credentials. I also can't seem to find any way to turn off comments on my site.
Just starting, but everything is falling into place.
Not intuitive enough for an old dude like me. 2nd day and I still have no idea what to do next. I just keep trying.
You might get a very fair start if you are a beginner like me. It had WP support which is very important for blog creators. You do not need to write your frontend. However, I would recommend you to rent AWS once you figured out what you needed in your site.
The service is very fast. You paid and you got what you needed. I think it is a little better than GoDaddy. GoDaddy is misleading users to sign up with some incorrect domain. Neither site is coming with unlimited plan like they said in their order.
Been waiting on tech support to respond since I signed up. Nobody has entered the chat. This is ridiculous!
Amazed by the super quick feedback.
I hope will continue to finalize the settings of my blog asap
I was hoping it would be easier to upload images and word docs/text...finishing up some content/text today and I'm hoping to get it up and running so that I can finally say "my first blog post" on my new website.
Everything works well, there is so much new stuff to learn when making my fist website, it is a bit owerwhelming
A little tough for a layperson to get started, but tech support helped a lot!
I bought a domain and hosting on Dec 4. I go in and try to upload the pre-built website and find an error where the site goes to an advertising landing page. Apparently domain has been on hold for over a month.
I'll solidify my opinion once I've had a chance to use the service for a month or two.
It's hard to pick up on what to do to make my vision into what one can actually view
This is really great great experience.
In future I will only operate with blue host
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.