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BluehostReviews 21,468

3.0

From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
96
shipping
34
returns
54
This company does not typically respond to reviews
Alaska
1 review
0 helpful votes
Follow anthony B.
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We can't get help to figure out how to help build this site.

Date of experience: January 7, 2023
Iowa
1 review
0 helpful votes
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Just getting started and have not had enough time to really understand everything.

Date of experience: January 7, 2023
Pakistan
1 review
0 helpful votes
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I'm a regular client of blue host, very easy to use

Date of experience: January 7, 2023
New York
1 review
0 helpful votes
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I am having a problem communicating with the chat feature Because it appears b

Date of experience: January 7, 2023
New York
1 review
0 helpful votes
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Long wait in chat for customer service and issue not resolved

Date of experience: January 6, 2023
Missouri
1 review
0 helpful votes
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The site is very useful and the tutorials and tips help tremendously.

Date of experience: January 6, 2023
Colorado
1 review
0 helpful votes
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Could use better guidance for react Js integration

Date of experience: January 6, 2023
Canada
1 review
0 helpful votes
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I got multiple login failures today, despite using correct credentials. I also can't seem to find any way to turn off comments on my site.

Date of experience: January 6, 2023
GB
1 review
0 helpful votes
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Just starting, but everything is falling into place.

Date of experience: January 6, 2023
Alabama
1 review
0 helpful votes
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Not intuitive enough for an old dude like me. 2nd day and I still have no idea what to do next. I just keep trying.

Date of experience: January 6, 2023
Missouri
2 reviews
0 helpful votes
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You might get a very fair start if you are a beginner like me. It had WP support which is very important for blog creators. You do not need to write your frontend. However, I would recommend you to rent AWS once you figured out what you needed in your site.

The service is very fast. You paid and you got what you needed. I think it is a little better than GoDaddy. GoDaddy is misleading users to sign up with some incorrect domain. Neither site is coming with unlimited plan like they said in their order.

Date of experience: January 6, 2023
Florida
1 review
0 helpful votes
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Been waiting on tech support to respond since I signed up. Nobody has entered the chat. This is ridiculous!

Date of experience: January 6, 2023
Belgium
1 review
0 helpful votes
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Amazed by the super quick feedback
January 6, 2023

Amazed by the super quick feedback.
I hope will continue to finalize the settings of my blog asap

Date of experience: January 6, 2023
Nebraska
1 review
0 helpful votes
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I was hoping it would be easier to upload images and word docs/text...finishing up some content/text today and I'm hoping to get it up and running so that I can finally say "my first blog post" on my new website.

Date of experience: January 6, 2023
Finland
1 review
0 helpful votes
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Everything works well, there is so much new stuff to learn when making my fist website, it is a bit owerwhelming

Date of experience: January 6, 2023
California
1 review
0 helpful votes
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A little tough for a layperson to get started, but tech support helped a lot!

Date of experience: January 6, 2023
Florida
1 review
0 helpful votes
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I bought a domain and hosting on Dec 4. I go in and try to upload the pre-built website and find an error where the site goes to an advertising landing page. Apparently domain has been on hold for over a month.

Date of experience: January 6, 2023
Georgia
1 review
0 helpful votes
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I'll solidify my opinion once I've had a chance to use the service for a month or two.

Date of experience: January 6, 2023
Indiana
1 review
0 helpful votes
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It's hard to pick up on what to do to make my vision into what one can actually view

Date of experience: January 6, 2023
Serbia
1 review
0 helpful votes
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This is really great great experience.
In future I will only operate with blue host

Date of experience: January 6, 2023