From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
I waited almost an hour on two occasions to speak with a customer service agent and the reason why I had to speak with someone was that bluehost sent me an email saying my email had been deleted and if it wasn't me (which it wasn't) that I should contact customer service. After wasting over 2 hours sorting it out, it turned out to be an error.
Yea, the interface is clunky, I prefer classic editing to block, and my contact form (which is what I mostly need this site for) is limited
I keep getting a mod security error and it is really annoying
There we go, an excitement, is beginning to rise.!
The support is great, but the user interface can sometimes be a bit confusing.
I have been on hold for over 30 minutes after failing to get a response on the help chat.
I needed help today from a representative and have already been on hold for more than 20 minutes with no indication when you will help me. I don't have time for this. So hence, you get a 1.
The migration process has not been straighforward "one click" as advertised. My emails have not been replied to and they have not updated me to the status of my website's migration from my former hosting company to Bluehost. When I visit my website it reads that a new website is coming soon. So basically my website is offline and nobody is communicating with me about it. Terrible service so far (five days in).
I appreciate overall my experience with blue host, i forcefully recommended for professional web hosting and web related services. Bahauddin | Pakistan
Super confusing, and tutorials aren't helpful. Tbh, I'm a complete novice. I'm in progress taking a Udemy beginner course, which uses bluehost as the demo, so should get better soon.
Es una excelente opción para personas que no tenemos experiencia en crear paginas web
I'm having trouble logging in and if I even have an account
Really glad i found blue host, but some aspects are a little confusing and overwhelming
Your customer support for refunds is none responsive.
Not as easy to use as I had hoped. Waited for over an hour for customer service.
As someone with no experience I'm finding blue host extremely difficult to get to grips with. Wait times for support also far too long
I haven't been able to get a successful chat for help yet.
I have been trying to reach someone on chat several times today and it is around 45 minutes before they connect. What is up with that?
I always waste time for someone to answer my problem
I have not been contacted back i need help setting up the website.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members