From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
Can't find a way to host simple html file (not WordPress), support is unreachable
I cannot get the hosting service for my existing domain even though I selected "use existing domain" when I bought the hosting plan.
I am extremely frustrated with trying to set up a simple WP blog. I do not understand how WP and Bluehost interface and find myself working on both platforms and getting almost nowhere.
I have just created an account and paid for it and the panel is already giving me dead screens and not functioning.
I can't figure out how to find pages, how to change them once I chose a template, and how to get my blog up and running. It is very frustrating and I am fairly computer literate.
I am having an issue to migrate from wordpress.com to bluehost. I have contacted to bluehost support twice and no help. I am very frustrated and so sad that I got bluehost.
This is very confusing. I don't know how to check my email. I didn't select my username but now I can't change it. I can't connect my site to wordpress. Nothing is really going right so far.
Maybe i'm not experienced, I probably am not, but I'm having trouble figuring out how to make the website look the way that I want it to.
Dns problem. Blocked from a desktop. No access to email. Cloudflare issue.
I used professional services to help migrate my website. There is a piece missing, and yesterday, I tried for over an hour to get someone to help resolve it to no avail. Only being able to use chat and not having someone I can contact directly during migration is a terrible experience.
I am trying again this morning to get this done and no one seems to want to help.
Many thanks to Kristian! Great job getting us going.
Nothing is loading, and every time i try to login, it say invalid credentials. Then when and if I finally get logged in, it wont let me do anything. I cant customize anything.
I had a lot of difficulty setting up a password that would allow me to finally sign in and use the site
Steep learning curve. Would be nice to have better entry tutorials on where to find things/how to use the platform
Having a difficult time understanding how to best work with Wordpress. From within Wordpress or within Bluehost. Definitely not intuitive
I am new to trying to set up my own website. It has been incredibly frustrating trying to connect the domain name to bluehost. I feel like I spent $100 for nothing.
:) :) :) :) :)
Wordpress keeps asking me to log in but will not accept my username or password. Then i followed your links to customize the theme. I did that. Yet my home page does not look anything like what I designed. Your chat support was no help.
Somehow, while checking available domain names, I typed my desired domain name to check the availability and my screen displayed that it was available. I chose the continue button, was then transferred to the account, package and payment screen. After filling out this page, I clicked submit, then clicked create account on the next page. On the next page is when I noticed the mistake in the domain name. The name I checked availability on and chose was not the name displayed in the username field. Of course I couldn't change the username so I chose my password and hoped there was a way to fix it inside of Bluehost. I looked around and eventually decided to start a chat with Prajwal. He was very knowledgeable and helpful. The original domain name I desired was apparently occupied. I had another option, Prajwal secured it for me and I will be calling back when I get off work to change the primary domain name. The experiences that I have had with website customer service departments has not been the best but this time was definitely different. I appreciate Prajwal and his help!
I am struggling to try to get the first page up and running
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members