From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
I am struggling to try to get the first page up and running
I didnt get help day one or two. Im trying to complete the breakouts and being told find help other places. HUUUUU
I am Legally blind so it has been difficult. I felt when I called the person was impatient with me even though I told them I was legally blind.
Very difficult to link accounts, products, and purchases. Too much upselling and not enough customer support
It is not easy to navigate this website for people like me who do not fully understand the termonolgy. It also won't let me access the chat so I can get help.
Gran plataforma, el soporte online se quedó un poco corto, responden pero pueden dejarte botado.
Not at all user friendly.
Hell lot of additional addons to get thereal worth out of it
So please clearly mention that what the user is hetting is bare minimum with a basic subscription.
Poor free templates that are just name sake
It's been great, hope to get Pro though so I can have more freedom.
Well, to tell you the truth I am just starting and I will have to answer that question at another time.
I'm here and starting to write but haven't yet figured out how to "design" my page...still searching.
Not user friendly and chat help not live. I purchased a domain and it wont activate, instead its asking me to purchase another 2 years and security up sales. Ridiculous!
Was unable to select /create my own domain nor was I able to connect to a current domain that I own.
I am on the site less than 2 minutes and you have asked me to do a survey three times. How would i know, i just go here. Also, i have clicked on chat twice, and instead of getting the help i need, this survey pops up. That is not good service
Sales misled me to believe about a certain setting. 3 agents confirmed that the php setting that i needed can be done. After buying the plan, it turned out it can't be done. EDUCATE YOUR SALES AGENTS ABOUT THE PRODUCT!
I've tried to call several times. I'm put on hold music and then they just hang up. I'm in a training this weekend and WorkPress needs to work but it give me connection errors. I can't do the weekend class without it.
Everything is going fine except for my ssl which is taking a while but besides that everything is going okay.
Confusing how to edit the text on my site, the different templates, very confusing
Got error messages while getting domain name-had go to chat for service
Still figuring things out but things look like they are moving in the right direction.
I'm still trying to figure out the site and having some trouble with the WordPress end. I'm working through some tutorials, but part of it is just the "figuring it out" isn't quite as intuitive as I'd hoped it would be. There are a lot of boxes when I click onto Wordpress - it's overwhelming and I'm not sure which ones I need to pay attention to first and which ones are "extra" ones that can wait until I get things up and running. I want the freedom to work through it and customize it, but I need a little more clarity in how to do that. (There's probably a user guide somewhere I just haven't found!)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members