Bluehost

No one would help me so I'm still trying to figure it out. My business affiliate has left Blue Host for the very same reason. Everything is about a dollar after a person has spent a lot of money already! I hate that I did this. My sites are still down because I need to figure it out! Bluehost SUCKS!

I have used Bluehost for a while, and while it is decent for beginners, there are a few drawbacks. The pricing is a bit higher than competitors, especially during renewal. Also, the site speed isn't always the best, and customer support can be slow at times.

It's all really clear and easy to work with. I contacted support with one query - they were great, and also let me know that I could set up a free email address for my domain (unrelated to my query but very useful)!

Had a really hard time with your services so far. I hope my experience gets better. It's been less than 2 weeks since I purchased your services and I've had to talk to 6 customer service representatives already. It's not looking good...

My bluehost representative spoke excellent english, she was kind, patient and knowledgeable. She even stayed on the line upon my request to make sure I understood the process and how to do it myself. I have never had a better experience designing my website. Bluehost please keep up the GREAT work and never get rid of your phone line.

Paid for migration process has been a nightmare. Nearly 2 months and still not done. Support has been slow, lacking and requiring me to put in much time, effort, energy and resources despite me paying for it.

I cannot stand the bell noise your website makes.
I don't believe your advertised speed are what they say they are
I log on and immediately feel that the company aren't satisfied with my business, and only want to take/make more money.
Am losing faith in over marketed hosting companies.

My 5 page website is not working. Blue host should have known that. I called and was told that it has been infected.
The host should have secured it.
Not they want $360.00 US from me to remove the virus.\
It is not fair at all.
I will be moving to another host as soon as possible.

This is not very user friendly and it doesn't explain things well. I need a small ecommerce site. The only theme that is coming up is a blog style theme and I cannot seem to get around it. I've already spent over an hour and a half on chat trying to figure out the first problem, I don't have time to do that again.

I have a 27" monitor... the first thing I see when I enter the Bluehost website is an advertisement. I had to scroll down to find the small print that let's me "Escape" and get the information I actually need. Bluehost makes it's customers feel like we are nothing more than a collection of wallets.

There is no direct link for me to manage my site. It would help if you add a direct link to cPanel and maybe some other things. At the moment every time I have to go through a long process of actually managing my site.

Also, I have been struggling to use/access the database. Whichever username/password I use does not work. A bit frustrating.

Very unsatisfied with your service. I have problems all the time with this account. Somebody hacked my account and I didn't even get the reimbursement for that. Your customer service is horrible, they are never able to solve anything promptly.

The customer service reps I've chatted with have been very courteous and obviously wish to help me. Unfortunately, I have had to visit with them more than once for the same issue. That is, the first rep assures me the issue is solved, but I find it isn't, so I must contact online chat again. So some reps are more knowledgeable than others. On the plus side, it doesn't take long to be connected with a rep and I've found that the more clear I can be in communicating my issue, the better the outcome for me. So, not a 5 Star rating, but definitely a 4 Star.