From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
Stop marketing to me when I log in. I've see your ad every time. I'm not interested! I'm already a customer. Let me accomplish what I need to on my existing domain.
Bluehost Web Builder will not load in my browser. I have been unable to edit my web site for over two weeks. VERY frustrated!
Constant problems from the start from website down for 2 days to emails not working for 2 weeks. I'll reserve comment for now.
Very reliable except for 1 time when an update to WP was done and I lost my website - it was restored very quickly
You seem to prefer new customers over returning ones (giving them 80% off and 0% off for renewals)
You charge me twice for renewing monthly once, and when I try to connect to support it takes much longer than the time posted. Still not connected.
You support via chat is the most annoying and irritating support i have endured. Constant dings. Bad use of auto bot or ai attendants asking the same questions over and over again. And then when i hit support I have to explain myself countless times. Not to mention the authentication gauntlet.
I transfered my domain jtbdiscgolf.com over a week ago and tried support 5 times with no resolution.
The performance, even for a newly launched WordPress site with only a few plugins, is quite slow.
Clean interface, easy UX, and customer service was awesome in helping me fix my site when I accidentally broke it :)
I bought domains 15 day before and it is not work so I was deceived for your services any way I lost it and I will leaves it thanks for poor services
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You suck and its frustrating everytime I have to try to log in
The connection of my Bluehost domain to my websites has been a bit rough. But your guys seem to be able to fix it, mostly
I don't think it has to do w/ wp or bh- my computer is constantly shutting down ie error messages as I try to look at Astra themes. Not sure what's going on.
I am asking already for more then 24 hours for a backup. Each time you guys tell me it is in progress. How difficult is it to put back a site of 300 mb? We are a running business. Most hosting companies have these things by default. I
Don't like everything doesn't work properly. Your support sucks. And there are no controls to manage different things like moving a domain.
It took me two months to get my email changed. Dozens of contacts, dozens of customer service agents, supervisors and email and phone calls. Yet, when I requested that my domain be canceled it was done IMMEDIATELY and seems it cannot be reinstated. I have waited additional weeks for contact on the status of that. HORRIBLE
I log in and can't find my renewal center anymore, there is a button offering setup but I would hate to find I had brouight my server back to a basic state if I pushed it.
Popping up advertising on a paid subscription is confusing and hurts trust
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members