BluehostReviews 21,468

Issues with domain transfers and new emails, takes weeks to get working with support flip flopping on the issues

Just review your cancellation of my domain last November, then your reinstatement of a new on this January AFTER your assurance that all of my data would be recovered in the state it was in when it was cancelled, and your inadequate help in helping me reinstate it. I subsequently replied to one of your emails that I did not bother to recover the website, and asked for my money back (about 225 USD). I was assured that my web site would be recovered as it was in November. It was not.

Also, you failed to help me set up shell access.

As I said in my email, I leave it to your conscience to refund me my money. Apparently, so far, your conscience is clear. Oh well.

A few issues trying to integrate things but that may be user error, unsure still! I'll update and review again later. ;)

Bluehost website builder keeps breaking with errors popping up with PHP text deprecations on my home page, that's when it's working long enough for it to even load/let me edit in it. It may have been due to the most recent WordPress update but it's been a constant battle to edit my site from nearly the beginning. I am disheartened with this part of the service as I am trying to start a business, and cannot do so with my site constantly plagued with issues.

The site has become quite difficult to navigate and getting assistance is not very easy.

Very hard setting up website even with a template im finding it hard just to change text or an image! Also cant find any tutorials anywhere on how to set it up

Your costumer service is a nightmare. Solving a minor issue requires 2 hours of my day.

The login screen has problems. Also the promotional screen that appears each time I log in is annoying and I have to click past it each time I log in. Also I have been receiving text messages alerting me that there have been DNS changes to my bluehost registered domain that I do not recognize and bluehost is unable to account for. Also, I have attempted to change my DNS records and the changes I am trying to make do not appear reflected on the DNS record management page, leaving me unclear on whether these changes have been recorded.

I think your renewal services SUCK! You over doubled my initial sign ups fees then begrudgingly gave me a discount for retention when I have talked to thers that received better discounts- It's a racket. If I leave estavlish services with someone else & come back I would get a much better deal. Your retention & lotalty to current customers is not good & will be remembered that I had to beg & go through jumping through hoops to get a discount which was 20% when the increase was 150% it is B.S.

Glad my site issue was resolved in a timely manner.

The only issue I've had has been with Wordpress footnotes. Often times when the draft of a post is saved, they show up on the post preview as regular sized numbers rather than superscript. When you change them to superscript yourself it messes up the order of the footnotes.