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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Chats customer service are not knowledgeable and have not helped me with any of my a
Issues.
TO bad service, not spanish and we are thinking gone to other host.
Fine but going through several screens gets tiresome
Im having the same problem over and over.
Chat is a bot.
You are the one biggest company and your problem cannot be the simple creation of a subdomain.
Very easy to understand and I thank you for that because I am challenge by the computer and technology.
I constantly have troubles with my website. Now I'm over a month without my website which I paid to be migrated by their team. It's still not fixed and no one is speaking to me about any progress.
Great functions, excellent user-friendly options, looks beautiful, meets all of my required needs.
The pricing and the way everything is set up I love it
There have been many changes to the features that seem to remove desired functionality.
The site has gone down on a number of occasions. Fortunately, you are uick to bring it back up. Only one time did I need to call in for help.
Utterly incompetent support. Different answers every call for the same problem. WEEKS of problems that you still haven't solved, and you've $#*!ed up all kinds of things in the meantime.
Very expensive within 1 year and your support is too slow.
I've changed nothing and my website has completely disappeared. Tech support can take days, and I know this because I've had to contact them multiplle times.
This is my first time using this type of service, and at first I was a little confused, but now I have a greater understanding of how it works. I feel I've only scratched the surface on the tools available. I mostly just login, and open my website and then spend most of my time editing my website. Thanks
My websites have been down for a week and your "Customer Service" is atrocious...
I believe that your customer support team should have better technical knowledge of how to integrate Cloudflare and your system should allow DNSSEC to work properly.
In general, I have had little to no issues with Bluehost hosting. Over the course of 8-10 years almost no down time. Glitches every once in a while, but that's going to happen anywhere. Thank You Bluehost.
Not user friendly, can't figure out how to edit site very easily
I have lost access to emails and now website without any warning other than me noticing I haven't heard from someone I contacted and then realized email is not working
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members